Edy Santoso

Prepare the annual Housekeeping budget and submit it for approval of the General
Manager.
b) Prepare annual recommendations on FF&E requirements and submit these to the
General Manager for approval.
c) Supervises all housekeeping employees, hires new employees as needed, discharges
employees when necessary and takes disciplinary actions when policies are not
followed. Evaluates employees in order to upgrade them when openings arise.
d) Plans the work for the housekeeping department and distributes assignments
accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules
employees and assigns extra days off according to occupancy forecast . Maintains a
time log book of all employees within the department.
e) Recruit and train new employees. Assigns new employees to work with experienced
help. Checks on the work of these employees occasionally and observes the report
made by the supervisors.
f) Maintains a lost-and-found department and is responsible for all lost-and-found items.
Determines the rightful owner and sends correspondences.
g) Maintains a lost-and-breakage department and proper recording
h) Ensure that the department’s operational budget is strictly adhered to and that all
costs are strictly controlled.

Responsibility & Authority:
● Ensure that all employees report for duty punctually and wear the correct uniform and
name badge at all times.
● Responsible for cleanliness, orderliness and appearance of the entire Hotel and that
rooms are made as per company standard.
● Prepare Annual Housekeeping Budget and maintain par stock of guest supplies,
cleaning Supplies, linen and uniform.
● Organize inventories with Accounts and General Store for linen, uniform and fixed
assets.
● Pay particular attention while organizing pest eradication activities.
● Develop and implement Housekeeping systems and procedures
● Prepare reports for management information.
● Plan, control and supervise Horticultural activities.
● Attending and resolving guest complaints.
● Organize on-the job training and evaluate its effectiveness.
● Recommend recruitment of new personnel.
Operations & Administration
● Coordinate and monitor all Housekeeping activities to ensure that the department
functions smoothly and efficiently.
● Daily briefing of Supervisors and Housekeeping team
● Coordinating the preventive maintenance schedule of rooms and public areas with the
maintenance department.
● Ensure that all employees understand and adhere to the Hotel’s policies relating to
fire, hygiene, health, and safety
● Daily inspection of Rooms ,Public Area and employees locker rooms and Inspect
quota of rooms daily as well as the VIP rooms.
● Immediately attending to guest requests.
a) Review and re-evaluate all Housekeeping equipment and supplies periodically and
make recommendations on purchases.
b) Ensure maximum employee productivity and efficiency through careful monitoring and
supervision of the execution of tasks.
c) Perform other related duties and special projects as required by the General Manager
both within and outside the Hotel.

Dear Sir/Madam I Having heard about the opportunity where you offered a vacancy.I would like to apply for That job at your Hotel.I shall very glad if you could consider me as the candidate for job. I am a male of 33 years old and already married,I am very adaptable to learn something new And i confidently that i am highly motivated,energetic and willing to work hard independently or inTeam.I will do my best for my job and would like to build my career in this company. As you consideration,I here with enclosing curriculum vitae, Copy of my document and My Recent photograph.I would be most grateful, If you consider my application letter for further processing of employment in your company and give me an oppurtunity to meet for an interview At anytime. I look forward to having early favorable reply from you and thank you very much for your attention.

 Best Regards, 

Edy santoso

General Manager