Area manager operational
Eep Saefuloh
Restoran Manager
Jakarta
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Restoran Manager
Pt.champ Resto Indonesia Tbk
Gd.Sarinah Lt.12 Jl.mh Thmrin Jakarta Pusat
11.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Menekan biaya cos,labourcost/salery karyawan/mengevaluasi setiap komplain karyawan
- dll
Education
High School Diploma -
Smk Ma'arif Nu Ciamis
Kabupaten Ciamis 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Staff development
Workforce management
Customer service
Time management
Business development
Project management
Business administration
Marketing
Relationship building
Policy implementation
Customer relationship management (CRM)
Accomplishments
- Collaborated with team of in the development of .
- Documented and resolved [problem] which led to [profit] dan pengurangan cost
- Resolved product issue through consumer testing.
Interests
Timeline
Restoran Manager
Pt.champ Resto Indonesia Tbk
11.2014 - Current
High School Diploma -
Smk Ma'arif Nu Ciamis
04.2001 -