Efa Selfani

• Single Point of Contact for Cisco Indonesia all Official Letters
• Managed over 50 employees
• Acting as supervisor, do the role of monitoring of any office
• Administration Activities, up to but not limited to: Finance,
• Procurement and Legal related.
• Assist Country Direction Manager on Daily Operations
• Consolidate and Manage Country Opex Budget
• Manage Laptop Inventory
• Handling local procurement related (PR/PO Creation)
• Review any documents related to the above scope, which requires Country Manager approval, to ensure it is within Cisco guidelines, including. Documentation process for all approvals as well as threshold.
• Ensure proper custodian and maintain confidentiality of any legal NPWP, API- P/API-U, TDP, Domicile, etc.
• Monitor expiry dates and validity of legal documents, for all legal entities, including but not limited to renewal or legal changes required, due to changes of directorship
• Review current distribution of confidential documents to employees (JamSostek,Pension Fund, etc.) and ensure there should be no leak of these confidential Information
• Maintain and ensure validity of all online accounts related to Tax, BKPM (user id/password), including but not limited to renewal or legal changes required, due to changes of directorship
• Assist Country Manager in reviewing:
• Current vendors / Supplier resources and any extension requirement, based on the country needs and performance.
• Reviewing the role of blue badge and red badges admin resources under country, including but not limited to distribution of tasks, KPI, benefit, renewal and deliverables.
• Reviewing Service Performance of country vendors / Suppliers in terms of number of Vendors / Suppliers engaged, deliverables, timeline, and costs. All engagementshould follow Cisco procurement and finance guidance to avoid any misconduct,
• Good collaboration with Finance and Procurement, to ensure compliance in all aspects, including update and share new policy with respective stakeholders in the countries.
• Good collaboration with Workplace Resource in terms of office facilities, parking cards, access cards, meeting rooms booking, etc and Safety Security Business Reliance related to office safety and security resources
• Continuously review current process and propose improvement as deemed required
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Facilitated smooth collaboration between departments through clear communication channels.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Managed budgets effectively, consistently delivering projects on- time and within financial constraints.
• Established positive and effective communication among unitstaff and organization leadership, reducing miscommunications, and missed deadlines
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Developed and maintained relationships with external vendors and suppliers.
• Reported issues to higher management with great detail.
• Assisted in recruiting, hiring and training of team members.

Channel Operations Support:

1. Conduct logistic thingy for partner enablement event

2. Conduct logistic thingy for Executive Quarterly Partner

Gathering

3. Conduct Logistic thingy for any Channel sales program

4. Create Weekly commit report for Channel team

5. Create partner dashboard report for Channel Team

6. Create POS Report

7. Compile Partner Forecast

8. Helping any operational activity for channel team

9. Meeting Scheduling for Channel team –Weekly

10. Compile Investment Pool for Channel Team

Handling Cisco Official letter to partner, the letters as follow:

1. Support Letter

2. Warranty Letter

3. Cisco Business Partner Letter

4. Business Model Letter

5. Cover Letter for list price information

6. Country of Origin (COO) Letter

7. Serial Number Verification Letter

8. Serial Number Verification Letter with valid support contracts

9. Material Constraint Letter

10. Visa Application Letter

11. Liaise with Legal team for non-standard letter

1. Managing Global Account Project

2. Monitoring daily activity of Global Account Project

3. Responsible for all procurement for Global Account Project

needed

4. Responsible for pricing request of additional scope for Global

Account project

5. Responsible for Project Setup Request and Project Costing

6. Budget Controller

7. Document Verification and Validation for Customer Invoicing

Process

8. Monitoring and Follow up customer outstanding Payment

9. Facilitate negotiation between Fujitsu procurement and local

Partners

10. Managing partner performance and develop partner

Performance management

11. Conduct quality assurance activity to make sure all scope of

work and deliverable Fulfilled by the partners in agreed

timeline

12. Follow up and monitor new contracts or renewal process

13. Screening, review and advice for Partner Selection

14. Communicate and follow up to internal and external partner

for related to Procurement process and issue

15. Screening and Review Cost Allocation for Overtime, Travel

cost, additional cost of Project, Project team member and

overall Internal cost Line of Business

1. Interface as Company representative to third party Partners

2. Facilitate any negotiation between Management/user with

third party partners – Working Together with global

procurement team

3. Initiate and Facilitate partners’ performance review

4. Make sure all Scope of Work fulfilled by the partners in agreed

timeline

5. Follow up and Monitor new contracts or renewal Process until

completed in timeline

6. Screening, review and advice for any procurement Request

7. Document verification and validation for any Procurement

request

8. Define the cost method of Procure for financial internal

needed

9. Submission procure request to the system

10. Monitoring and chasing the approval flow of the Procurement

request in system

11. Communicate to internal and external related to

procurement process and issue

12. Create daily report of Procurement request status

13. Create weekly report for Procurement request and Purchase

Order

14. Responsible and documented for all Contract Third party

15. Makes recommendation to management on ways to improve

procurement and Administration processes

16. Invoice validation and approving thru system

• 1. Work with project team to support project deliverables. It
• includes:
• 1.1. Meeting Management:
• - Meeting Reservation and reminder
• - Taking minute of meeting
• - Create meeting minutes and get confirmation from PM
• before MOM published
• - Archive MOM so that this can be retrieved easily in the
• future
• 1.2. Project Status tracking:
• - Milestone reminder to action owner
• - Report outstanding action to project manager
• periodically according to agreed Timeline with project
• manager
• 1.3. Document management:
• - Document Keeping
• - Keep track of document changes and maintain updated
• version.
• 1.4. Purchase Requisition
• - Raise Purchase Request, get supporting document such
• as Quotation, Pricing Catalog,
• - Assign correct cost center (location code) to the
• respective Purchase Request
• - Track Purchase Request status until it gets full approval
• (become Purchase Order)
• - Send Purchase Order to vendor and remind vendor to
• bill HP with complete Attachment (Purchase Order and
• Acceptance Document)
• 2. Work with internal Finance for financial alignment. These
• include:
• 2.1. Cost status:
• - Track cost incurred for the project, including staff
• reimbursement, transportation, And other expenses
• - Report cost position periodically
• - Communicate cost accrual monthly
• - Make sure invoice from vendor validated and timely
• submitted to HP.
• 2.2. Invoice preparation
• - Raising request for invoice (RFI) with detailed supporting
• data at the end of the Month
• 3. Project delivery report
• 3.1. Receive and compile report partner.
• 3.2. Compiled and submitted to project manager for data
• consolidation, and submit Reconciled data

1. Meeting Management:

- Meeting Reservation and reminder

- Taking minute of meeting

- Create meeting minutes and get confirmation from PM before

MOM published

- Archive MOM so that this can be retrieved easily in the future

2. Travel Arranger:

- Accommodation Reservation

- Collect and completed Travel Document require

3. Correspondence:

- Drafting Internal and External Letter

- Letter Distribution to/from Customer

4. Document management:

- Document Keeping

- Keep track of document changes and maintain updated

version.

5. Purchase Requisition

- Raise Purchase Request, get supporting document such as

Quotation, Pricing Catalog,

- Assign correct cost center (location code) to the respective

Purchase Request

- Track Purchase Request status until it gets full approval

(become Purchase Order)

- Send Purchase Order to vendor and remind vendor to bill HP

with complete Attachment (Purchase Order and Acceptance

Document)

6. Project Financial Record and Tracking:

- Track cost incurred for the project, including staff

reimbursement, transportation, and other expenses

- Report cost position periodically

- Communicate cost accrual monthly

- Make sure invoice from vendor validated and timely

submitted to HP.

7. Data Management:

- Compile all data from / to Partner and Customer

- Verify and Update all data

- Prepare monthly data summary for Invoice supporting

document

- Data consolidation with partner and Customer

8. Invoice preparation

- Raising request for invoice (RFI) with detailed supporting data

at the end of the Month

1. Maintain and daily monitoring company account

2. Compile, checking and cross check credit card transaction

cashier daily report Regardless

3. Create Voucher of Credit card and transfer incoming method

4. Create company receipt for credit card, credit account and

transfer payment

5. Create Invoice for credit account transaction

6. Create Invoice of Building rent, water and electric for tenant

7. Follow up Invoice status

8. Follow up and Monitor new contracts or renewal for tenant

9. Facilitate any negotiation between Management with Bank for

credit card rate

10. Communicate with Bank for any credit card and transfer

payment issue

11. Finance department Budgeting

12. Monitoring and controlling Finance Department Budget

13. Back up person for Account Payable, Data verification,

Operational Cashier, Company Cashier and Company Budget

Control.

• Interface as Company representative to customer
• Receipt Payment for Cash and Credit card transaction
• Make recommendation to Customer for payment regardless
• Create Incoming daily report
• Handling Customer Complain
• Call Handling
• Helping on Customer Reservation
• Work with Porter team, Starter team and Marshall Course to Inform to customer course Traffic
• Maintain Customer Relation

• Create daily journal for any Incoming
• Managing procurement of all retail business
• Back up person for Cashier
• Assisted in the timely preparation of financial statements, ensuring regulatory compliance
• Assisted in the development of annual budgets with inputs from various departments, aligning financial goals with strategic objectives
• Trained new team members on accounting software and processes, promoting consistent practices across the department
• Collaborated with cross-functional teams to develop budgets, resulting in optimized resource allocation