Egie Wisaksono
Bandung, 11 December 1975 Area Manager & Cinema Manager
Komp. Cipaganti Rahayu Regency Blok. C-14 RT. 04 RW. 11 Kec. Rancasari Kel. Mekarjaya Kota Bandung
Summary
Accomplished leader with a proven track record at PT. Graha Layar Prima - CGV*, adept in operations management and team development. Spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency, leading to increased profitability. Skilled in relationship building and strategic planning, with a keen focus on maximizing revenue and fostering a culture of excellence.
Overview
24
24
years of professional experience
26
26
years of post-secondary education
Work History
Cinema Manager
PT. Graha Layar Prima - CGV*
12.2024 - Current
- Staff Management: Training, and supervising staff such as Manager on Duty, Outsource & Stars.
- Customer Service: Ensuring a high-quality experience for patrons by resolving complaints and maintaining excellent service standards.
- Scheduling: Creating work schedules for staff and setting the screening schedule for Movies.
- Sales and Promotions: Managing ticket sales, concessions, Local Area Marketing and promoting special events or screenings to boost revenue.
- Budget and Finances: Overseeing budgets, tracking expenses, and ensuring profitability.
- Maintenance and Safety: Ensuring the theater, equipment, and facilities are well-maintained and comply with safety regulations.
Area Manager 5
PT. Graha Layar Prima - CGV*
10.2023 - 12.2024
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Cinema Manager
PT. Graha Layar Prima - CGV*
09.2019 - 10.2023
- Staff Management: Training, and supervising staff such as Manager on Duty, Outsource & Stars.
- Customer Service: Ensuring a high-quality experience for patrons by resolving complaints and maintaining excellent service standards.
- Scheduling: Creating work schedules for staff and setting the screening schedule for Movies.
- Sales and Promotions: Managing ticket sales, concessions, Local Area Marketing and promoting special events or screenings to boost revenue.
- Budget and Finances: Overseeing budgets, tracking expenses, and ensuring profitability.
- Maintenance and Safety: Ensuring the theater, equipment, and facilities are well-maintained and comply with safety regulations
Regional Manager - Detabek B
PT. Graha Layar Prima - CGV*
11.2018 - 09.2019
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
Cinema Manager
PT. Graha Layar Prima - CGV*
07.2016 - 11.2018
- Reduced overhead expenses by monitoring utility usage and implementing energy-saving measures throughout the facility.
- Developed and executed special events, driving additional foot traffic to the theater during off-peak hours.
Supervisor (Manager On Duty)
PT. Graha Layar Prima - CGV*
02.2011 - 06.2015
- Team Supervision: Leading and supporting the front-of-house team, ensuring tasks are completed efficiently and to a high standard.
- Customer Service: Addressing customer inquiries, resolving complaints, and ensuring a positive experience for all patrons.
- Operational Oversight: Managing ticket sales, concessions, and ensuring the smooth running of screenings.
- Health and Safety Compliance: Ensuring the cinema adheres to safety regulations and licensing requirements.
- Facility Management: Maintaining cleanliness and functionality of the cinema premises.
- Stock Control: Monitoring and managing inventory for concessions and other supplies.
- Cash Handling: Assisting with end-of-day cash procedures and ensuring accurate financial records.
- Staff Training: Providing on-the-job training and coaching to team members.
Projectionist
PT. Graha Layar Prima - Blitzmegaplex
09.2006 - 02.2011
- Operating Projection Equipment: Setting up, maintaining, and operating digital or traditional film projectors to ensure high-quality visuals and sound.
- Film Preparation: Inspecting and preparing film reels or digital files, including downloading, assembling, or splicing them as needed.
- Technical Maintenance: Troubleshooting and repairing projection equipment to avoid disruptions during screenings.
- Monitoring Screenings: Ensuring films are running smoothly, with proper picture alignment, brightness, and sound levels.
- Safety Compliance: Adhering to health and safety guidelines.
- Collaboration: Coordinating with CM/MOD to manage show schedules and ensure seamless operations.
- Content Management: Updating playlists, trailers, and advertisements to align with the screening program.
Project Team
PT. New Indonesia Mandiri
01.2001 - 08.2006
- Project Planning: Assisting in creating detailed project plans, including timelines, milestones, and resource allocation.
- Coordination: Collaborating with engineers, technicians, and vendors to ensure smooth execution of tasks.
- Documentation: Preparing and maintaining project-related documents, such as progress reports, technical specifications, and meeting minutes.
- Monitoring Progress: Tracking project milestones and ensuring tasks are completed on schedule.
- Quality Assurance: Ensuring that all deliverables meet the required standards and specifications.
- Budget Management: Supporting the project manager in monitoring expenses and ensuring the project stays within budget.
- Risk Management: Identifying potential risks and assisting in developing mitigation strategies.
- Communication: Acting as a liaison between different teams and stakeholders to ensure clear and effective communication.
Education
Sarjana Teknik - Teknik & Manajemen Industri
Universitas Pasundan
Bandung 08.1994 - 01.2021
Skills
Operations management
Team development
Business development and planning
Relationship building and management
Profit maximization
Decision-making
Leadership development
Sales reporting
Staff management
Timeline
Cinema Manager
PT. Graha Layar Prima - CGV*
12.2024 - Current
Area Manager 5
PT. Graha Layar Prima - CGV*
10.2023 - 12.2024
Cinema Manager
PT. Graha Layar Prima - CGV*
09.2019 - 10.2023
Regional Manager - Detabek B
PT. Graha Layar Prima - CGV*
11.2018 - 09.2019
Cinema Manager
PT. Graha Layar Prima - CGV*
07.2016 - 11.2018
Supervisor (Manager On Duty)
PT. Graha Layar Prima - CGV*
02.2011 - 06.2015
Projectionist
PT. Graha Layar Prima - Blitzmegaplex
09.2006 - 02.2011
Project Team
PT. New Indonesia Mandiri
01.2001 - 08.2006
Sarjana Teknik - Teknik & Manajemen Industri
Universitas Pasundan
08.1994 - 01.2021
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