Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Assistant Manager Sistem Manajemen QHSE
PT Anugerah Tirta Somba Opu Makassar
01.2016 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Generated repeat business through exceptional customer service.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Increased sales through effective merchandising strategies and targeted promotions.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Analyzed sales data to identify trends and adjust inventory orders accordingly.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Implemented staff training programs to elevate service standards and knowledge.
Implemented loss prevention strategies, significantly reducing shrinkage.
Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Enhanced team productivity by streamlining operational processes.
Production Data Analyst
PT PALYJA Jakarta
01.2011 - 02.2015
Assisted in capacity planning efforts by providing detailed projections based on historical trends and anticipated changes in demand.
Optimized production data analysis by implementing advanced analytics tools and techniques.
Presented findings from complex analyses using compelling visuals that facilitated comprehension among non-technical audiences.
Served as a subject matter expert on production-related questions during meetings with internal departments or external partners.
Monitored equipment performance metrics closely, identifying opportunities for increased output without sacrificing product quality.
Trained fellow team members on best practices for data analysis, fostering a culture of continuous improvement within the department.
Conducted root cause analyses to address production issues, leading to timely resolutions and minimized downtime.
Improved data accuracy and consistency through thorough quality assurance processes.
Enhanced decision-making capabilities by providing clear and actionable insights to stakeholders.
Conducted regular audits of the production database to maintain its integrity and accuracy over time.
Analis Laboratorium, Quality Control, Dan Operator
PT Tirta Cisadane
01.2006 - 02.2010
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Education
Sarjana - Kimia
Universitas Nusa Bangsa
SMA - undefined
Sekolah Menengah Analis Kimia Bogor
SMP - undefined
SMP Negeri 06
SD - undefined
SDN Jampang 03
Skills
Operations management
Employee performance evaluations
Cost reduction
Problem-solving
Task delegation
Employee scheduling
Team motivation
Decision-making
Time management
Team leadership
Adaptability and flexibility
Accomplishments
Juara II PALYJA INNOVATION 2013, PSS, Menurunkan konsumsi ACH Pejompongan 1 WTP sebesar 20% dari Tahun 2013 dengan tetap menjaga Kualitas treated Water
Juara III PALYJA INNOVATION 2014, QCP, Meningkatkan Produksi Volume Air Bersih dan kesesuaiannya terhadap Puping regime
Sebagai trainer di PT PALYJA, 2014-2015
Uprating/penambahan kapasitas Produksi Instalasi Pengolahan Air Somba Opu, 2018-2020
Alih Daya untuk pengoperasian Instalasi Penjernihan Air, 2020
Proyek Pemasangan Streaming Current Meter (SCM), Untuk otomatis Dosing Pump Bahan Kimia
Development, Commissioning dan Peresmian Project Scada di Instalasi Penjernihan Air Somba Opu, 2021-2022
Maintenance Sistem Scada di Instalasi Penjernihan Air Somba Opu, 2022-2023
Heightcm
167
Weightkg
61
Personal Information
Date of Birth: 12/25/86
Gender: Laki-laki
Marital Status: Menikah
Religion: Islam
Training
Sistem pengolahan Air Minum, 2007
ISO 90001 tentang system Managemen produksi, 2007
ISO 17025 tentang system Managemen Lab Analisa dan Kalibrasi, 2008
OHSAS tentang system kesehatan dan keselamatan Kerja (K3), 2011
Training PALYJA Innovation (PIN PALYJA), 2013
Training For Trainer (TFT), 2013
Supervisor Development Program (SDV), 2014
Sistem pengolahan Air dengan metode Bio-filtrasi (MBBR), 2014
Sebagai Trainer di PT PALYJA pembahasan Matematika penunjang WTP, 2014-2015
Training Man Power Planning, 2015
System Scada (supervisory Control and Data Acquisition), 2021
Location
Makassar, 11/07/23
Timeline
Assistant Manager Sistem Manajemen QHSE
PT Anugerah Tirta Somba Opu Makassar
01.2016 - Current
Production Data Analyst
PT PALYJA Jakarta
01.2011 - 02.2015
Analis Laboratorium, Quality Control, Dan Operator
PT Tirta Cisadane
01.2006 - 02.2010
SMA - undefined
Sekolah Menengah Analis Kimia Bogor
SMP - undefined
SMP Negeri 06
SD - undefined
SDN Jampang 03
Sarjana - Kimia
Universitas Nusa Bangsa
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