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Encouraging Sales Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent Customer Success Management, onboarding relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-driven General Manager with extensive experience in logistics and customer onboarding. Recognized for effective communication and team collaboration, leading to improved workflows and stronger vendor partnerships.

Dynamic Customer Success & Implementation Specialist with a proven track record at Traild, excelling in client onboarding and SaaS implementation. Skilled in project management and user training, I successfully onboarded over 70 clients, enhancing satisfaction and driving revenue growth through tailored solutions and strong relationship management.

Knowledgeable client success professional with robust background in client success management, ensuring customer satisfaction and loyalty. Proven track record of enhancing client relationships and driving business growth through strategic account management. Demonstrated expertise in problem-solving and communication skills to effectively address client needs and foster long-term partnerships.

Eka Larasati Oktaviani

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Bachelor of Science - Education Science

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