Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
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Eka Juliarta Wirawan

Eka Juliarta Wirawan

Badung,Bali

Summary

A highly adaptable and results-driven professional with over 5 years of extensive experience in the travel industry, specializing in reservations, operations, and successful contract negotiations. Proven ability to manage high-volume client accounts, coordinate complex logistics for large groups, and foster strong supplier relationships. Complemented by a solid background in digital marketing and business development, driving significant revenue growth and operational efficiencies. Eager to leverage diverse expertise to excel in a challenging role.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Letter of Credit Officer

Saudi Arabian Baytur Construction
05.2024 - Current
  • Managed critical financial documentation and banking transactions for high-value corporate clients, ensuring accuracy and efficiency.
  • Collaborated effectively with international stakeholders to streamline complex financial processes and facilitate smooth operations.
  • Ensured strict compliance with all relevant regulatory policies, contributing to a 15% improvement in accuracy of financial procedures.

Digital Marketing & Business Development Specialis

PT. Mai Bali Group
06.2017 - Current
  • Developed and executed successful digital marketing campaigns across multiple industries, contributing to a 30% increase in revenue.
  • Managed strategic B2B partnerships and comprehensive digital growth strategies, effectively securing key collaborations.
  • Optimized Google Ads and Meta Ads campaigns, significantly improving customer acquisition rates through data-driven adjustments.
  • Led impactful SEO and content marketing initiatives, resulting in a 40% boost in organic website traffic.
  • Designed and implemented effective CRM and customer engagement strategies, leading to a notable 20% increase in customer retention.
  • Analyzed market trends to identify new opportunities for expansion and revenue generation.
  • Implemented innovative sales strategies that increased lead generation and conversion rates.

Warehouse Officer

Saudi Arabian Baytur Construction
02.2021 - 05.2024
  • Managed comprehensive inventory data utilizing the Axapta system, including data entry in Turkish language, ensuring accurate stock levels.
  • Verified invoices meticulously and coordinated closely with the procurement department to ensure order accuracy and timely delivery.
  • Conducted thorough inspections of all incoming materials, ensuring strict compliance with purchase orders and quality standards.
  • Provided essential support to field teams by efficiently preparing, accurately recording, and promptly dispatching necessary materials.
  • Oversaw and managed all inventory transactions and supply chain logistics, resulting in a 25% improvement in operational efficiency.
  • Managed inventory control systems to enhance accuracy in stock levels and reduce discrepancies.

Reservation and Operation Officer

PT. Bayu Buana, Tbk.
10.2013 - 06.2017
  • Managed comprehensive reservations for various services including transportation, restaurants, activities, and spa services, ensuring seamless guest experiences.
  • Coordinated intricate logistics for both Free Independent Traveler (FIT) and Group Inclusive Tour (GIT) arrangements, efficiently arranging guides and drivers.
  • Successfully handled large-scale MICE (Meetings, Incentives, Conferences, and Exhibitions) groups for diverse Chinese companies, accommodating group sizes ranging from 250 to 6,000 pax.
  • Oversaw the management of 4-5 GIT tours weekly specifically for the Chinese market, each with a minimum of 20 passengers, demonstrating strong organizational and coordination skills.
  • Prioritized and ensured guest safety and satisfaction throughout their stay in Bali by proactive management and problem-solving.
  • Maintained accurate documentation for compliance and reporting purposes.
  • Participated in training sessions to enhance knowledge of safety protocols and operational tools.

Ground Handling

PT. Lion Air
03.2013 - 10.2013
  • Assisted efficiently with passenger check-in procedures for domestic flights, ensuring a smooth pre-flight experience.
  • Successfully managed a high volume of passengers, accommodating up to 500 individuals daily, demonstrating strong organizational skills under pressure.
  • Provided excellent customer service, proactively addressing and resolving a wide range of passenger inquiries and issues to enhance passenger satisfaction.

Education

Certified - Full Stack Data Analyst

Revou
Jakarta
07-2025

Certified - Certified of Full Stack Digital Marketing

Revou
Jakarta
09-2024

Bachelor of Communications - Communication

Dwijendra University
Denpasar
08-2019

Skills

  • Microsoft Office
  • Customer relations
  • Inventory management
  • Adaptability
  • Stock-flow management
  • Records management
  • Warehouse operations
  • Social Media Marketing
  • Analytics and Reporting

Certification

  • Certified HSE KAUST
  • Certified Fire Warden from KAUST
  • Certified Travel Consultant
  • Certified Airline Business Carrier
  • Certified English Course
  • Certified Full Stack Digital Marketing
  • Certified Full Stack Data Analyst

Languages

English
Advanced (C1)

Hobbies

Passionate about exploring new destinations and engaging in sports like football and badminton. Also enjoy creative pursuits such as photo and video editing.

Timeline

Letter of Credit Officer

Saudi Arabian Baytur Construction
05.2024 - Current

Warehouse Officer

Saudi Arabian Baytur Construction
02.2021 - 05.2024

Digital Marketing & Business Development Specialis

PT. Mai Bali Group
06.2017 - Current

Reservation and Operation Officer

PT. Bayu Buana, Tbk.
10.2013 - 06.2017

Ground Handling

PT. Lion Air
03.2013 - 10.2013

Certified - Full Stack Data Analyst

Revou

Certified - Certified of Full Stack Digital Marketing

Revou

Bachelor of Communications - Communication

Dwijendra University

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Eka Juliarta Wirawan