Point Of Sales
Eki Maulana
IT SUPPORT & IMPLEMENTATION SPECIALIST
Kab. Bandung,Jawa Barat
Summary
Experienced IT Support Specialist,Business Development, Implementation Specialist and Present, learn Project Manager with over 7 years of experience in Software Retail, FnB, Service Technology Industry and HRIS Ecosystem. An excellent reputation for solving problems on IT, increasing customer satisfaction, and driving overall operational improvements.
if you need a recommendation from a previous company contact David Christian 087822344467 or email elvecanity@yahoo.com
Overview
4
4
Certifications
8
8
years of post-secondary education
9
9
years of professional experience
Work History
Implementation Specialist HRIS Ecosystem
PT Kreasi Inovasi Digital
bandung, West Java
01.2021 - Current
· Initiate Implementation and Project manager
· Demonstrate and training HRIS Ecosystem
· Assess client demands
· Coordinate with employees and customers
· Manage feedbacks for development flow
· Identify and resolve all issues and provide assistance
Senior IT Support Specialist
PT MOKA TEKNOLOGI INDONESIA (MOKAPOS)
Bandung
04.2016 - 04.2020
Point Of Sales System (FnB, Retail, Service)
· HR Training (Successfully migrated to the MOKAPOS 5000 Merchant System)
· QC Software
· Keep in Touch West Java Merchant Customer
Hardware Setting and Network Consultant
build relationships with customers
help customers if there are problems
visit maintenance to customer if any problem
BUSSINES DEVELOPMENT
PT MOKA TEKNOLOGI INDONESIA (MOKAPOS)
Bandung, Jawa Barat
04.2018 - 04.2020
- Selling products POS system mokapos to merchants
- Presentation to prospective customers
- after sales to customers
- build good relationships with customers
IT Consultant
PT MDSolution
Bandung, Jawa Barat
10.2014 - 02.2016
· QC software from programmers that will be thrown to the client
· Trainer Program to the client
· Software Setup along with Hardware installation
· Routine maintenance out of town or in the city to the client
Web Administrator
PT TJIPTA WIDJAJA SEJAHTERA (BUTIK DUKOMSEL)
Bandung, Jawa Barat
01.2013 - 07.2014
· Maintenance product in website
· Customer service officer
· maintenance website
· selling product to client
Education
Bachelor of Science - Communications
UNIVERSITAS LANGLANGBUANA
Bandung 07.2017 - 07.2021
Bachelor of Science - Computer Engineering Technology
UNIVERSITAS KOMPUTER INDONESIA
Bandung 02.2011 - 02.2013
Bachelor of Science - Teknik Komputer
SMK TEKNOLOGI INDUSTRI PEMBANGUNAN
Cimahi 02.2009 - 02.2011
Skills
Point of sale knowledge
undefinedSoftware
HRIS
PAYROLL
Certification
Rekor muri merakit PC dan instalasi jaringan "UNIKOM"
Timeline
Implementation Specialist HRIS Ecosystem
PT Kreasi Inovasi Digital
01.2021 - Current
BUSSINES DEVELOPMENT
PT MOKA TEKNOLOGI INDONESIA (MOKAPOS)
04.2018 - 04.2020
Bachelor of Science - Communications
UNIVERSITAS LANGLANGBUANA
07.2017 - 07.2021
Senior IT Support Specialist
PT MOKA TEKNOLOGI INDONESIA (MOKAPOS)
04.2016 - 04.2020
Strobist for Advertising and Fotography "UNIVERSITAS LANGLANGBUANA"
01-2016
IT Consultant
PT MDSolution
10.2014 - 02.2016
Web Administrator
PT TJIPTA WIDJAJA SEJAHTERA (BUTIK DUKOMSEL)
01.2013 - 07.2014
Rekor muri merakit PC dan instalasi jaringan "UNIKOM"
02-2012
Sukses Menjadi Animator "UNIKOM"
02-2012
Bachelor of Science - Computer Engineering Technology
UNIVERSITAS KOMPUTER INDONESIA
02.2011 - 02.2013
Prakerin PT.Telkom Indonesia
12-2010
Bachelor of Science - Teknik Komputer
SMK TEKNOLOGI INDUSTRI PEMBANGUNAN
02.2009 - 02.2011
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