Microsoft Navision
IT Manager
PT Laut Timur Ardiprima
Balikpapan, Kalimantan Timur
04.2019 - Current
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
- Created API software support, delivering RP 306.000.000 in savings.
- Collaborated with many principal, like P&G, Friesland Campina, Kino Indonesia, Godrej Indonesia, Reckitt Benckiser, Beiersdorf Indonesia, ETC.
- Researched and recommended innovative and automated approaches to routine tasks.
- Managed annual budget and developed IP application and support systems, integration procedures and projects.
- Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
- Authored service level agreements for various functions, including help desk operations.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
- Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
- Enhanced and reconstructed computer systems resulting in 90% increased efficiency for business end-users.
- Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Coordinated ERP SAP projects, including defining scope, managing milestones and maintaining strong relationships with all stakeholders.
- Worked closely with management teams & principle teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Communicated regularly with customers concerning data exchange and technology integration.
