Eko Budi Prayogi
Branch Manager ASCO Daihatsu
Bogor
Summary
Enterprising Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
19
19
years of post-secondary education
Work History
Branch Head
ASCO Daihatsu
Radio Dalam (2012), Fatmawati (2016) & Bekasi (2018)
06.2012 - Current
- Increased overall annual sales by incorporating several quality process improvements within branch.
- Maintained Sales Satisfaction Index Daihatsu.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Boosted sales and customer loyalty through incentive programs.
Regional Retail Manager
ASTRA MOTOR
Papua & Papua Barat
08.2011 - 05.2012
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Answered questions about store policies and addressed customer concerns.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed senior-level personnel working in marketing and sales capacities.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Sales Office Head
ASTRA MOTOR
Gowa (2008), Bandung (2009), Sorong (2010)
06.2008 - 07.2011
- Increase Sales Volume & Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts.
- Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
- Implemented inventory controls and standardized ordering procedures, decreasing expenditures.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
SDN Rawa Badak Selatan 07
Koja, Jakarta Utara 07.1992 - 06.1998
SMPN 114 Jakarta
Koja, Jakarta Utara 07.1998 - 06.2001
SMA BHINNEKA KARYA 2
Boyolali, Jawa Tengah 07.2001 - 06.2004
INSTITUT PERTANIAN BOGOR (S1 Manajemen)
Bogor, Jawa Barat 07.2004 - 02.2008
Master of Science -
INSTITUT PERTANIAN BOGOR (S2 Ilmu Manajemen)
Bogor, Jawa Barat 08.2020 - Current
Skills
Relationship building and management
Timeline
Master of Science -
INSTITUT PERTANIAN BOGOR (S2 Ilmu Manajemen)
08.2020 - Current
Branch Head
ASCO Daihatsu
06.2012 - Current
Regional Retail Manager
ASTRA MOTOR
08.2011 - 05.2012
Sales Office Head
ASTRA MOTOR
06.2008 - 07.2011
INSTITUT PERTANIAN BOGOR (S1 Manajemen)
07.2004 - 02.2008
SMA BHINNEKA KARYA 2
07.2001 - 06.2004
SMPN 114 Jakarta
07.1998 - 06.2001
SDN Rawa Badak Selatan 07
07.1992 - 06.1998
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