Elda Martinez
Caldwell
Summary
Results-driven Charge Capture Specialist at Saint Alphonsus Health System with exceptional attention to detail and a strong commitment to HIPAA compliance. Enhanced revenue cycle management through accurate charge entry and collaboration with clinical staff, achieving a 95% accuracy rate. Known for strong teamwork and adaptability, consistently contributing to achieving organizational goals with precision and efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Charge Capture Specialist
Saint Alphonsus Health System
05.2013 - Current
- Developed strong working relationships with providers to effectively communicate charge capture best practices and requirements, fostering an environment of teamwork and collaboration.
- Demonstrated exceptional attention to detail when entering charges, reducing errors that could impact reimbursement rates.
- Enhanced revenue cycle management processes through diligent charge entry and reconciliation tasks.
- Collaborated with clinical staff to ensure accurate documentation of services provided for proper billing.
- Supported departmental goals by consistently meeting or exceeding productivity expectations while maintaining high-quality work standards.
- Keep optimal quality levels to prevent critical errors and support team performance targets.
- Coded ER admit and discharge charts at a rate of 15 per hour, with a accuracy rate of 95 percentile.
Patient Access Representative
Saint Alphonsus Medical Center Nampa
09.2012 - 05.2013
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
Education
Administrative Medical Assistant -
Milan Institute
Nampa, ID08-2012
GED -
BSU
Boise, ID09-2007
Skills
- Strong attention to detail
- Medical billing experience
- HIPAA compliance
- Time management capabilities
- Medical terminology
- Interpreting physician orders
- CPT coding understanding
- Flexible/Adaptable
- Medical terminology mastery
Certification
CRCR Certified
Timeline
Charge Capture Specialist
Saint Alphonsus Health System
05.2013 - Current
Patient Access Representative
Saint Alphonsus Medical Center Nampa
09.2012 - 05.2013
Administrative Medical Assistant -
Milan Institute
GED -
BSU
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