Elis Yulianti

Handling data entry, and maintaining student records.

• - Coordinate with parents and potential clients, providing information about Kumon programs.
• - Respond to inquiries from parents, addressing their concerns and guiding them through the enrollment process.
• - Assist to teach English as a Foreign Language (EFL) to students using Kumon's method
• - Created educational videos and contents about students in the classroom, managed content schedules for social media.
• - Produced Kumon Class Diary articles, published monthly for students and parents.

• Conducted interactive online lessons focusing on phonics, basic reading, writing, and arithmetic (Calistung) for early learners aged 4–7.
• Developed and adapted digital learning materials to suit various learning styles and language levels.
• Utilized online tools and engaging methods to improve pronunciation, vocabulary, and basic English conversation.
• Assessed student progress and provided personalized feedback and recommendations to parents.
• Created a positive, fun, and safe virtual environment that encouraged participation and learning.
• Maintained regular communication with parents to track learning development and share home learning tips.
• Helped young learners develop confidence in speaking and listening using interactive activities.
• Issued reports updating students, parents and teachers on student progress.

• Conduct regular audits of factory operations to ensure compliance with local, national, and international regulations, as well as industry standards and best practices.
• Review and analyze factory processes, procedures, and documentation to identify areas of non-compliance or potential risk.
• Perform internal audits of manufacturing processes, including production lines, quality control procedures, and environmental practices, to verify compliance with company standards.
• Document audit findings, observations, and recommendations in detailed audit reports, and present findings to factory management and stakeholders.
• Monitor the effectiveness of corrective actions and follow up on implementation to ensure sustained compliance.

• - Maintain communication with international buyers of embroidery fabrics, providing updates on order status, shipment, and delivery timelines.
• - Ensure product quality by coordinating with production teams to meet specific client requirements and standards for embroidery fabrics.
• - Handle client inquiries regarding fabric specifications, order modifications, and any issues with the delivery process.
• - Develop relationships with international clients to foster trust, ensure repeat business, and explore new sales opportunities within the embroidery fabric market.

• - Prepare and organize production orders, invoices, purchase orders, and delivery notes.
• - Update stock levels and coordinate with the warehouse team for restocking or dispatching.
• - Input production data, employee attendance, and customer orders into internal systems.
• - Generate daily, weekly, or monthly reports as required by management.
• - Cross-check actual presence against schedules or timecards to ensure data accuracy.

• - Conduct regular audits of factory operations to ensure compliance with local, national, and international regulations, as well as industry standards and best practices.
• - Review and analyze factory processes, procedures, and documentation to identify areas of non-compliance or potential risk.
• - Perform internal audits of manufacturing processes, including production lines, quality control procedures, and environmental practices, to verify compliance with company standards.
• - Document audit findings, observations, and recommendations in detailed audit reports, and present findings to factory management and stakeholders.
• - Monitor the effectiveness of corrective actions and follow up on implementation to ensure sustained compliance.

• - Administrative Support: Handle day-to-day office tasks, including managing schedules, coordinating meetings, and maintaining files.
• - Calendar Management: Organize and update calendars, schedule appointments, and arrange travel logistics.
• - Communication: Manage incoming and outgoing communications, including emails, phone calls, and correspondence.
• - Data Entry: Accurately input and update data into systems, ensuring records are current and accessible.
• - Document Preparation: Draft, format, and proofread documents, reports, and presentations.
• - Client Relations: Serve as a point of contact for clients, handling inquiries, and providing excellent customer service.
• - Coordination with Other Departments: Work closely with the finance department, sales team, and leasing or financing partners.

• Assisted clients with inquiries related to interior design services, including consultation, material selection, and design concepts.
• Scheduled design consultations, site surveys, and progress meetings to support project timelines.
• Provided updates on project status, quotations, and revisions, ensuring client satisfaction at every stage.
• Maintained organized records of client preferences, design changes, and service feedback for continuous improvement.
• Maintained punctual delivery times for consistent customer service experience.
• Generated repeat business through exceptional customer service.
• Provided extraordinary customer service to clients.
• Greeted incoming customers and provided reliable, friendly customer service.
• Delivered exemplary customer service to customers and colleagues.
• Enhanced store reputation through exceptional customer service and friendly interactions.
• Provided superior customer service leadership by greeting and assisting customers.