Elisabeth Duhita Pradjnaningtyas
Content Moderator
Yogyakarta
Summary
Dynamic professional at Teleperformance as a Content moderation professional with proven track record of ensuring compliance with community standards and policies. Highly adaptable and dependable, with strong analytical skills that enhance team performance and meet organizational goals by enhancing platform safety and user experience, also skilled in teamwork and collaboration, consistently exceeding targets at BRI Life through effective communication and problem-solving. Achieved significant improvements in content review response times and customer education on insurance products.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Content Moderator
Teleperformance
01.2021 - Current
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Reduced response time for content review, ensuring a safer online environment for users.
Bancassurance Sales Executive
BRI Life
01.2018 - 10.2019
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
- Conducted comprehensive financial needs analysis for clients to recommend suitable insurance products based on their risk profile and financial goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Program Profesi Akuntansi (PPAk) -
STIE YKPN Yogyakarta
Yogyakarta, Indonesia 04.2001 -
Bachelor of Economics - Accounting
Universitas Atma Jaya Yogyakarta
Yogyakarta, Indonesia 04.2001 -
Skills
- Strong analytical skills using software such as MYOB
- Excellent communication skills and ability to work in a cohesive team (verbally and writing)
- Strong organizational skills and attention to detail
- Multitasking ability to handle various administrative tasks
Certification
Computerised Accounting with MYOB - Basic, PT. NET21PLUS
Timeline
Content Moderator
Teleperformance
01.2021 - Current
Bancassurance Sales Executive
BRI Life
01.2018 - 10.2019
Short Course Brevet Pajak AB Angkatan 121, Universitas Gadjah Mada
05-2017
Computerised Accounting with MYOB - Intermediate, PT. NET21PLUS
09-2016
Computerised Accounting with MYOB - Basic, PT. NET21PLUS
06-2016
Program Profesi Akuntansi (PPAk) -
STIE YKPN Yogyakarta
04.2001 -
Bachelor of Economics - Accounting
Universitas Atma Jaya Yogyakarta
04.2001 -
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