Elita Kurniawan
General Manager Of Sales & Marketing
Indonesia
Summary
. Customer-oriented General Manager with 7 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
16
16
years of professional experience
Work History
General Manager of Sales Marketing
PT Era Lintas Data Solusindo
01.2017 - 02.2024
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented operational strategies and effectively built customer and employee loyalty.
Manager of Sales
PT Remala Abadi
07.2016 - 12.2016
- Developed strong communication and organizational skills through working on group projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Paid attention to detail while completing assignments.
Account Manager
PT Berca Hardayaperkasa
05.2012 - 06.2016
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Streamlined internal processes for better efficiency in account management tasks.
Account Manager
PT Iforte Solusi Infotek
09.2011 - 04.2012
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Coordinator Sales of Telkom Speedy
PT Efit Media Teknologi
01.2009 - 08.2011
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
Team Leader Sales of Telkom Speedy
PT Binatama Solution
01.2008 - 12.2008
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
Education
Bachelor of Science - Computer Engineering Technology
Universitas Satya Negara Indonesia
Jakarta, Indonesia 04.2001 -
Skills
Business Administration
Vendor Sourcing
Quality Management
Account Management
Business Development
Advertising and marketing
Branding
Problem Resolution
Performance Improvements
Training and coaching
Vendor relationships
Project Planning
Team Leadership
Leadership and team building
Interpersonal Skills
Sales expertise
Staff Management
Additional Information
Fun person, likes challenges, sociable, optimistic, confident, expressive, extrovert.
Timeline
General Manager of Sales Marketing
PT Era Lintas Data Solusindo
01.2017 - 02.2024
Manager of Sales
PT Remala Abadi
07.2016 - 12.2016
Account Manager
PT Berca Hardayaperkasa
05.2012 - 06.2016
Account Manager
PT Iforte Solusi Infotek
09.2011 - 04.2012
Coordinator Sales of Telkom Speedy
PT Efit Media Teknologi
01.2009 - 08.2011
Team Leader Sales of Telkom Speedy
PT Binatama Solution
01.2008 - 12.2008
Bachelor of Science - Computer Engineering Technology
Universitas Satya Negara Indonesia
04.2001 -