Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Frank

Boise

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Ada County Problem Solving Courts
08.2016 - Current
  • Conducted data entry and maintained databases, ensuring up-to-date records for all participants in problem-solving courts.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Head Cashier

Okaloosa County Clerk of Courts
12.2010 - 06.2016
  • Supervised daily cash handling operations, ensuring accuracy and efficiency in financial transactions.
  • Implemented new cash management procedures, enhancing operational workflows and reducing discrepancies.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Answered multi-line phone system and assisted customers with questions regarding traffic infractions.
  • Helped with data entry of sensitive court information and traffic infractions, while maintaining proper confidentiality procedures.

Education

General Studies

Northwest Florida State College
Niceville, FL
08.2013

Certificate - Business Management

Northwest Florida State College
Niceville, FL
12.2012

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Timeline

Administrative Assistant

Ada County Problem Solving Courts
08.2016 - Current

Head Cashier

Okaloosa County Clerk of Courts
12.2010 - 06.2016

General Studies

Northwest Florida State College

Certificate - Business Management

Northwest Florida State College

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Elizabeth Frank