Summary
Work History
Education
Skills
Timeline
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Elizabeth Hargrave

Sandpoint,Idaho

Summary

Dynamic and results-oriented professional with a proven track record at Safeway, enhancing customer satisfaction through exceptional service and maintaining high standards of cleanliness. Skilled in equipment use and embodying honesty and integrity, I consistently exceed employer expectations. Expert in customer service and sanitation, my dedication and hard work contribute significantly to team success.

Work History

Deli Clerk

Safeway
Sandpoint, ID
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Sales Assistant

Conoco Gas Station
Ponderay, ID
  • Increased sales by building strong customer relationships and providing excellent service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Managed efficient cash register operations.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Property Maintenance Worker

Seasons at Sandpoint
Sandpoint, ID
  • Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
  • Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
  • Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Executed tasks within time and budget constraints.
  • Reported issues to property manager so effective resolutions could be put into place.

Horticulturist

Native Roots
Denver, CO
  • Streamlined nursery operations by introducing efficient processes for watering, pruning, and transplanting plants as needed.
  • Inspected gardens to identify insect or disease problems and weed control needs.
  • Optimized irrigation systems to conserve water resources while maintaining healthy landscapes at various sites.
  • Implemented integrated pest management practices to minimize chemical usage while maintaining healthy plants.
  • Retained knowledge of garden plants and understanding of cultural requirements to maximize growth and cultivation.
  • Studied breeding and cultivation of plants and yield crops produced at end of growing season.
  • Trained new employees in horticulture best practices, fostering a knowledgeable workforce committed to quality workmanship.

Clerk

United States Post Office
Denver, CO
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.

Customer Service Representative

Data Alliance
Thornton, CO
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Mail Processing Clerk

United States Post Office
Denver, CO
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Actively participated in safety meetings and workshops, contributing to a secure and accident-free workplace environment.
  • Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
  • Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
  • Processed and organized incoming mail for distribution to appropriate departments.

Cook

Fazoli's
Thornton, CO
  • Maintained food safety and sanitation standards.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Crew Member

AMC Theatres
Westminster, CO
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked well with teammates and accepted coaching from management team.

Education

Front Range Community College
Westminster, CO

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Hospitality service expertise
  • Flexible schedule
  • Equipment use

Timeline

Deli Clerk

Safeway

Sales Assistant

Conoco Gas Station

Property Maintenance Worker

Seasons at Sandpoint

Horticulturist

Native Roots

Clerk

United States Post Office

Customer Service Representative

Data Alliance

Mail Processing Clerk

United States Post Office

Cook

Fazoli's

Crew Member

AMC Theatres

Front Range Community College

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Elizabeth Hargrave