ELIZABETH THOMAS
Meridian
Summary
Adept Billing and Recovery Specialist with a proven track record at St. Luke's Health System, showcasing exceptional problem-solving skills and a strong work ethic. Recognized for training new employees and leading projects, demonstrating both leadership and attention to detail. Highly organized worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
26
26
years of professional experience
Work History
Billing and Recovery Specialist 2
St. Luke's Health System
08.2021 - Current
- Research, analyze, and resolve outstanding and payor denied claims while using proper procedures.
- Work closely with supervisor/manager on special projects
- Locate implant invoices and analyze for accuracy for proper payor reimbursement.
- Train new team members in the skills, procedures, and policies required to be a successful employee.
- Speak with insurance adjusters to verify information and discuss status of claims.
- Analyze and update spreadsheets to ensure claims are processed correctly and in a timely manner.
- Maintain client confidentiality and adhere to HIPAA guidelines.
Computer Lab Professional
West Ada School District
09.2013 - 06.2021
- Completed Help Desk tickets - Troubleshot, analyzed, and resolved computer issues for students and staff members.
- Developed students' skills in typing, word-processing, and spreadsheet programs.
- Used lectures, demonstrations, and discussions to instruct students individually and in small groups.
- Attended professional development technology courses to increase knowledge and stay up to date on the newest information.
- Taught internet safety tips and online etiquette.
- Received the Classified Employee of the Year Award in 2018.
Shift Manager
Texas Roadhouse
09.1999 - 04.2007
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Boise State University
Meridian, IDSkills
- Analyzation Abilities
- Strong Work Ethic
- Positive Attitude
- Problem Solving Skills
- Excellent Communication
- Attention to Detail
- Enthusiastic Learner
- Team Building
Timeline
Billing and Recovery Specialist 2
St. Luke's Health System
08.2021 - Current
Computer Lab Professional
West Ada School District
09.2013 - 06.2021
Shift Manager
Texas Roadhouse
09.1999 - 04.2007
Boise State University
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