Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Turner

American Falls

Summary

Dedicated professional with a proven track record in customer service and time management, honed across roles at Mr. Petrol's Pantry and American Behavioral Health Systems. Excelled in enhancing customer satisfaction and maintaining a clean driving record, showcasing strong work ethic and empathy. Skilled in cash handling and teamwork, consistently met tight deadlines, improving operational efficiency.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

11
11
years of professional experience

Work History

Cashier

Mr. Petrol's Pantry
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Transportation Driver

American Behavioral Health Systems
04.2021 - 04.2024
  • Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assisted in the training of new drivers, sharing best practices for safe and efficient transportation.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

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Medical Transporter

Go Taxi Inc.
01.2017 - 03.2024
  • Transported clients to and from Dr. appointments.
  • Assisted patients in maintaining personal belongings during transport, ensuring all items were returned to them upon arrival at their destination.
  • Participated in continuing education opportunities as necessary to stay current with best practices in medical transportation.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Steward

State Of Alaska Department Of Transportation
04.2014 - 09.2017
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Developed strong relationships with clients by providing exceptional customer service and prompt communication regarding shipment status updates.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Mt. St. Helens HS
Winlock,

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Teamwork
  • Time management
  • Cash handling

Timeline

Cashier

Mr. Petrol's Pantry
09.2024 - Current

Transportation Driver

American Behavioral Health Systems
04.2021 - 04.2024

Medical Transporter

Go Taxi Inc.
01.2017 - 03.2024

Steward

State Of Alaska Department Of Transportation
04.2014 - 09.2017

High School Diploma -

Mt. St. Helens HS
Elizabeth Turner