Elizabet Mutiara Napitupulu
HR Practioner
Jakarta,Jakarta Selatan
Summary
Accomplished Executive Director of Human Resources offering more than 5 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.
Overview
1
1
Certification
5
5
years of post-secondary education
24
24
years of professional experience
Work History
Vice President of Human Resources
Ramsay Sime Darby Healthcare
Tangerang Selatan, Tangerang
09.2020 - Current
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
- Devised hiring and recruitment policies for 1000+ employee company.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Directed and controlled various benefit programs, including medical, dental and vision packages.
- Liaised between multiple business divisions to improve communications.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Designed employee engagement strategies to improve morale, retain talent and maintain business continuity.
- Drafted and implemented policies, procedures and employee handbook for over 1000+ employees.
- Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Recruited top talent to maximize profitability.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Provided resolution to complex and confidential issues by [Action].
- Worked as effective team member while contributing to local and regional HR projects.
Human Resource Business Partner
Sinarmas Mining
Jakarta , Jakarta Pusat
04.2020 - 09.2021
- Developed succession plans and promotion paths for all staff.
- Devised hiring and recruitment policies for 100+ employee company.
- Liaised between multiple business divisions to improve communications.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Maintained confidential nature of all employee and company proprietary and privileged information used or observed in course of performing job duties.
- Managed full cycle of recruiting, hiring and onboarding new employees.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
- Collaborated with leadership to assess and improve policies across board.
- Built external tools to automate program operations and deliver user-friendly implementation.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Elevated new business opportunities while implementing effective networking strategies.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
- Discovered and resolved complex employee issues that affected management and business decisions.
Human Resources Business Partner
Sinarmas Mining - Financial Services
Jakarta , Jakarta Pusat
09.2018 - 04.2020
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Developed succession plans and promotion paths for all staff.
- Liaised between multiple business divisions to improve communications.
- Maintained confidential nature of all employee and company proprietary and privileged information used or observed in course of performing job duties.
- Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with leadership to assess and improve policies across board.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Elevated new business opportunities while implementing effective networking strategies.
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Collaborated with cross-functional departments to create, manage and maintain HR reporting.
- Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
- Coordinated ongoing technical training and personal development classes for staff members.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
HR Head
CBC Company _ Freeport Project
Jakara, Jakarta Timur
03.2016 - 09.2018
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Developed succession plans and promotion paths for all staff.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Recruited top talent to maximize profitability.
- Worked as effective team member while contributing to local and regional HR projects.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Accurately prepared monthly payroll and tracking data.
- Discovered and resolved complex employee issues that affected management and business decisions.
HR Advisor
Aberdeen Asset Management
Jakarta , Jakarta Selatan
05.2014 - 03.2016
- Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
- Coordinated employment offers with management and extended offers to selected candidates.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Acted as staff member advocate, encouraging and supporting HR Lead to identify and resolve conflicts.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
HR Manager
Ceva Logistics
Jakarta , Jakarta Selatan
02.2011 - 05.2014
- Implemented performance review and motivational strategies to elevate HR team results.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Oversaw legal compliance with government law and regulations in addition to compliance with company policies and procedures.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained company compliance with government , in addition to established organizational standards.
- Conducted company-wide town hall meetings to convey updates.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Industrial Relations Manager
Nestle Indonesia
Jakarta , Jakarta Selatan
09.2007 - 02.2011
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Instructed senior leaders on appropriate employee corrective steps.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
- Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
HR Generalist
Nestle Purelife _ Ades Waters Indonesia
Jakarta , Jakarta Selatan
10.2005 - 09.2007
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
Compensation Manager
San Miguel Purefoods
Raya Bogor, Jakarta Timur
10.2003 - 10.2005
- Guided clients in navigating complexities of international compensation considerations leveraging understanding of diverse cultural and socio-economic issues, local labor laws, taxation and employee expectations.
- Directed and controlled various benefit programs, including medical, dental and vision packages.
- Designed, evaluated and modified benefits policies to keep programs current, competitive and in compliance with legal requirements.
- Planned and delivered events per year focused on enhancing employee satisfaction.
- Managed monthly, quarterly and annual payouts for merit rewards, sales commissions and bonus programs.
- Resolved problems, improved operations and provided exceptional service.
HR Officer
Airliquide Indonesia
MM2100 Cibitung, Jawa Barat
06.1996 - 07.2001
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Devised hiring and recruitment policies for company.
- Coordinated employee placements and administration.
- Recruited, hired and oversaw staff by overseeing job interviews, conducting exit interviews and leading onboarding sessions.
- Oversaw promotions and position changes and handled paperwork.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Recruited top talent to maximize profitability.
- Coordinated ongoing technical training and personal development classes for staff members.
Education
Bachelor of Law - Economic Law
08.1991 - 04.1995
No Degree - Litigation Law
01.2011 - 11.2011
Skills
Labor relations
Labor negotiations
Company organization
Policy and procedure adherence
Payroll coordination
Recruitment strategies
Compensation and benefits
Team guidance
Certification
Human Resources Business Partner
Timeline
Vice President of Human Resources - Ramsay Sime Darby Healthcare
09.2020 - Current
Human Resource Business Partner - Sinarmas Mining
04.2020 - 09.2021
Human Resources Business Partner - Sinarmas Mining - Financial Services
09.2018 - 04.2020
HR Head - CBC Company _ Freeport Project
03.2016 - 09.2018
HR Advisor - Aberdeen Asset Management
05.2014 - 03.2016
HR Manager - Ceva Logistics
02.2011 - 05.2014
PERADI - No Degree, Litigation Law
01.2011 - 11.2011
Industrial Relations Manager - Nestle Indonesia
09.2007 - 02.2011
HR Generalist - Nestle Purelife _ Ades Waters Indonesia
10.2005 - 09.2007
Compensation Manager - San Miguel Purefoods
10.2003 - 10.2005
HR Officer - Airliquide Indonesia
06.1996 - 07.2001
Universitas Katolik Parhayangan - Bachelor of Law, Economic Law
08.1991 - 04.1995