Elvira Denisya

Company Overview: DANA Indonesia, as one of leading technology financial company that provides easy access to payment and financial services for anyone in Indonesia founded in 2018, which has a user base of approximately 180 million. DANA offers a wide range of payment services, including: Initiating transactions or acquiring (electronic wallets, acquirers and payment gateways). My main areas are:

• Improved project efficiency by streamlining processes and implementing best practices in project management.
• Developed comprehensive project plans to outline scope, timelines, resources, and deliverables.
• Planned, designed, and scheduled phases for large projects.
• Leveraged industry best practices in designing innovative solutions for complex business problems faced by clients.
• Facilitated smooth handovers between different phases of a project through clear communication of expectations and responsibilities among team members.
• Delivered exceptional client service by proactively addressing concerns or issues that may arise during the course of a project.
• Enhanced team collaboration with regular communication, goal-setting, and performance tracking.
• Evaluated vendor proposals and selected the most suitable partners based on cost, experience, quality, and reliability factors.
• Established strong relationships with stakeholders, fostering trust and open communication throughout the project lifecycle.
• Conducted thorough post-project evaluations for identifying areas of improvement and implementing lessons learned in future initiatives.
• Contributed to company growth by consistently delivering successful projects that increased revenue or reduced costs.
• Mentored junior project managers for improved performance and career growth.
• Managed multiple simultaneous projects while maintaining focus on priorities without compromising quality or deadlines.
• Increased customer satisfaction, ensuring projects were completed on time and within budget.
• Ensured consistent high-quality results by enforcing adherence to established standards and guidelines across all projects.
• Optimized resource allocation to ensure the most effective use of team members' skills and expertise.
• Fostered a culture of continuous learning among team members through training programs and skill development opportunities.
• Implemented risk management strategies for mitigating potential issues during project execution.
• Monitored project performance to identify areas of improvement and make adjustments.

Project focus: Payment Integration, Mobile Apps, Promotion and Ads, Data Migration

Company Overview: Accenture, a global professional services company that provides a broad range of services and solutions in strategy, consulting, digital, technology, and operations. As a Business Analyst, my main area focused on:

• Conducted market research studies to provide valuable insights for strategic planning initiatives.
• Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
• Improved business processes by analyzing current practices and recommending optimization strategies.

Projects Delivered:

• SAP Warehouse Management System for Honda
• SAP HANA 4 Implementation for Ride Hailing in Indonesia
• ERP Implementation for Transportation System

Company Overview: Dentsu Jakarta, primarily known for its advertising services, providing a wide range of advertising solutions including creative advertising, media planning and buying, digital advertising, and campaign management. My main focus are:

• Gathering requirement with user and create document required such as product specification documents, project definition documents, system architecture documents, UI and specification documents and more, collect information to analyze and evaluate existing or proposed systems
• Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
• Work with the team members and related departments to ensure a smooth development and deployment.
• Fostered culture of continuous improvement by leading regular review sessions to identify and implement process enhancements.

Projects Delivered:

• Honda Connect Thailand Mobile Apps
• Sequis Management System
• Toyota ASEAN ASovo (Customer Voice)