Emily Meyers
Nampa
Summary
Dynamic and results-oriented professional with a proven track record at Edmark Toyota, where I excelled in customer service and vehicle assessment. Leveraged strong work ethic and excellent communication skills to surpass monthly sales targets and significantly enhance customer loyalty. Expert in multitasking and workflow management, consistently delivering high-quality outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Service Advisor
Edmark Toyota
06.2021 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Customer Service Cashier
D & B Supply
05.2018 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Developed and managed relationships with customers to increase customer loyalty.
- Utilized POS system to handle customer cash and credit card transactions.
Education
GED -
UNR
Reno, NV01-2014
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Attention to detail
- Excellent communication
- Workflow management
- Client rapport
Timeline
Service Advisor
Edmark Toyota
06.2021 - Current
Customer Service Cashier
D & B Supply
05.2018 - Current
GED -
UNR
Similar Profiles
Salvatore Ernesto GarrutoSalvatore Ernesto Garruto
Sales Consultant at Edmark ToyotaSales Consultant at Edmark Toyota
CLAIRE JOI PASCUACLAIRE JOI PASCUA
Branch Manager at Edmark General Trading LLCBranch Manager at Edmark General Trading LLC
Ivan WilliamsIvan Williams
Car Salesperson at Cowboy Toyota / Norm Reeves ToyotaCar Salesperson at Cowboy Toyota / Norm Reeves Toyota