Emma Anderson
Lewiston
Summary
Proactive leader known for enhancing team productivity and operational efficiency. Committed to fostering strong customer relationships. Devoted to giving each customer positive and memorable experience while ensuring compliance and quality standards in fast-paced environments. Highly-motivated employee with a strong work ethic and exceptional interpersonal skills. Adept at working effectively unsupervised and willing to improve new skills.
Overview
4
4
years of professional experience
Work History
Manager
Crumbl Cookies
Clarkston
11.2021 - Current
- Oversaw daily operations in fast-paced cookie production environment, ensuring smooth workflows and consistent output.
- Implemented workflow processes that enhanced team productivity and streamlined tasks.
- Ordered and managed inventory levels and coordinated timely ingredient deliveries, supporting uninterrupted production flow.
- Developed staff schedules to enhance coverage during peak hours, maximizing operational effectiveness.
- Trained and mentored staff on food safety, quality standards, and customer service excellence.
- Conducted regular meetings with staff to monitor performance and identify improvement areas.
- Ensured compliance with health regulations and company policies across all operations.
- Resolved customer complaints swiftly, maintaining positive brand image and customer loyalty.
Education
High School Diploma -
Centennial High School
Boise, ID06.2021
Some College (No Degree) - Business Administration
Lewis Clark State College
Lewiston, IDSkills
- Team leadership
- Strategic planning
- Operational efficiency
- Customer relationship management
- Customer satisfaction
- Decision making
- Problem solving
- Training and development
- Time management
- Adaptability and flexibility
- Troubleshooting
- Public speaking
- Communication skills
- Attention to detail
- Telephone etiquette
- Networking
Timeline
Manager
Crumbl Cookies
11.2021 - Current
High School Diploma -
Centennial High School
Some College (No Degree) - Business Administration
Lewis Clark State College