Emma Salsbury
Hayden
Summary
Friendly team player dedicated to making delicious specialty coffee and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Barista
Silver Horn Coffee
08.2024 - Current
- Cleaned counters, machines, and utensils
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Front of House
The Buoy Bar
06.2021 - 06.2023
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Cleaned front and back areas of restaurant according to strict company standards.
Sale Associote / Team Lead
Bath and Body Works
08.2019 - 05.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Post Falls High School
Post Falls, ID06-2019
Skills
- Espresso machine operation
- Opening and closing duties
- Team leadership
- Cash handling
- Friendly and outgoing
Timeline
Barista
Silver Horn Coffee
08.2024 - Current
Front of House
The Buoy Bar
06.2021 - 06.2023
Sale Associote / Team Lead
Bath and Body Works
08.2019 - 05.2021
High School Diploma -
Post Falls High School