Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Emma Wulawan Cheryll Jocom

Experienced Merchandiser, Planner, Buyer

Summary

Strategic and results oriented Retail Merchandiser with 10 years of experience in in maximizing product visibility and sales. Proven ability to analyze market trends and implement effective merchandising strategies to enhance customer engagement and satisfaction.

Overview

19
19
years of professional experience

Work History

Merchandiser (Grade: Assistant Manager)

H&M Indonesia (PT HINDO)
04.2019 - 07.2024
  • Customer Group: Womenswear (April 2020 – July 2024); Womens Accessories (April 2022 – May 2024) and Divided (April 2019 – April 2022).
  • Responsible for optimizing and maintaining the stock level, gross margin, pricing by planning and developing strategies, analyzing sales figures/trends, recommending and/or execute strategic commercial actions in order to maximize the selling of the appointed concept and sell the fastest at the lowest cost for the company.
  • Setting allocation
  • Drive execution of commercial agenda and merchandising strategy together with commercial team.


Achievement:

  • Managed to have good sell thru for special sell thru for certain collection which are Billie Eilish and Justin Bieber (during covid period)
  • Project Merchandiser for the opening H&M The Park Kendari.

Buying Planner

Zalora Indonesia
04.2018 - 04.2019

Buying Planning

  • Responsible and managed the buying process for the outright brands.
  • Constantly improve brands' performance with historical data and adjusting the assortment plan with trends and customer needs.
  • Brands: ADIDAS, CASIO group, Billabong, Roxy, Melissa, MAP Active Brands (Reebok, Skechers, Diadora)


Campaign

  • Work with Marketing team to highlight and boost up brand's sales.
  • Work together with other buyer from consignment & marketplace brands on analyzing sales and suggestion on how to highlight the brands.


Senior Merchandiser Planner

Club 21 Jakarta (PT Kelab 21 Retail)
02.2017 - 04.2018
  • Brands: A|X Armani Exchange Indonesia, Mulberry Indonesia, CK Calvin Klein
  • Main duty: To get the correct balance between the expectations of the customer and the objectives of the company's financial strategy by tracking how existing product lines are selling strategizing future buying.
  • Responsibility: Managing inventory, planning and forecasting for high-growth.
  • Seasonal Planning: sales & inventory level.
  • Analyze and forecast sales and product trends.
  • Creating OTB based on sales projection.
  • Experience: buying trip to Hongkong for CK Calvin Klein.


Senior Merchandiser

PT Mitra Adiperkasa
06.2016 - 02.2017
  • Brand: Topshop
  • Mentored junior merchandiser to develop their skills and enhance team performance overall.
  • Maintaining communication with Principal by preparing weekly/seasonal product feedback report, trading report.
  • Participated and gave information in principal calls or visit.
  • Monitoring slow sellers, set promotion and reduce prices.
  • Set the ideal stocks for each stores
  • Choosing the artwork for in-store graphic and marketing activities.

Merchandiser

PT Mitra Adiperkasa
05.2013 - 05.2016
  • The first three years was a Merchandiser for Miss Selfridge and Burton Menswear and later for TOPSHOP.
  • Working closely with Operations, Visual Merchandisers and Marketing.
  • Supervising Admin Staff.
  • Most of the tasks are analyzing product based on sales and stock data and store feedback to internal team yet also principal.
  • Merchandise pricing to achieve a certain set margin includes propose markdown and promotion.
  • Stock consolidation across all stores.


Achievement:

  • I was once act as Brand Manager during her maternity leave and managed to achieve company's target.

Media Promotion

MRA Printed Media
04.2012 - 05.2013
  • Handling male magazines: FHM, Esquire, Cosmopolitan Men, Fitness For Men and Autocar.
  • To find clients for each magazines.
  • To coordinate the activities of other departments.


Internship

Weber Shandwick
09.2010 - 02.2011
  • Clients: NOKIA & TELIN
  • Media monitoring.
  • Distributing the press release or media invitations and follow up the media.
  • Media coverage for the clients.

Internship

PT Telekomunikasi Indonesia
07.2005 - 09.2005
  • July – August : Junior Secretary at Unit Telkom Flexi. I was helping the Seniors Secretary Jobs such as Incoming Mail, Archives, following up the invitations and also as a Receptionist.
  • September : As an Intern at Administrative to CEO Division PT.Telekomunikasi Indonesia, Tbk. Helping the administrative officer mostly is recording the incoming documents.

Education

Bachelor of Communication Studies - Public Relations

STIKOM The London School of Public Relations
Jakarta
12-2012

Skills

Stock replenishment

Software

Microsoft Office

Linux

Mac

SAP

Power BI

Looker

Timeline

Merchandiser (Grade: Assistant Manager)

H&M Indonesia (PT HINDO)
04.2019 - 07.2024

Buying Planner

Zalora Indonesia
04.2018 - 04.2019

Senior Merchandiser Planner

Club 21 Jakarta (PT Kelab 21 Retail)
02.2017 - 04.2018

Senior Merchandiser

PT Mitra Adiperkasa
06.2016 - 02.2017

Merchandiser

PT Mitra Adiperkasa
05.2013 - 05.2016

Media Promotion

MRA Printed Media
04.2012 - 05.2013

Internship

Weber Shandwick
09.2010 - 02.2011

Internship

PT Telekomunikasi Indonesia
07.2005 - 09.2005

Bachelor of Communication Studies - Public Relations

STIKOM The London School of Public Relations
Emma Wulawan Cheryll JocomExperienced Merchandiser, Planner, Buyer