Endah Ristiyanti
Regional Manager
Jakarta,JK
Summary
Dynamic Regional Manager with a proven track record at Takaful Keluarga Sharia Life Assurance, excelling in sales strategy development and team leadership. Skilled in negotiation and effective communication, I consistently drive agency performance and foster strong client relationships, achieving significant sales growth while ensuring compliance with industry standards.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Regional Manager
Takaful Keluarga Sharia Life Assurance
02.2025 - 08.2025
- Lead and manage agency teams across five regions, ensuring each team meets or exceeds sales targets.
- Develop and implement regional sales strategies and action plans tailored to the specific needs of each region.
- Recruit, train, and mentor regional managers and agency staff to build a high-performing sales force.
- Monitor regional sales performance, analyze results, and provide guidance to improve productivity and effectiveness.
- Build and maintain strong relationships with key clients, partners, and stakeholders in each region.
- Coordinate with the corporate office to align regional activities with overall company objectives and policies.
- Ensure compliance with company standards, industry regulations, and ethical guidelines across all regions.
- Prepare and deliver regular performance reports and business updates to senior management.
- Identify market trends, customer needs, and competitive activities to optimize regional sales strategies.
Area Sales Manager
Prudential Life Assurance
03.2022 - 02.2025
- Lead, motivate, and manage a team of insurance sales agents to achieve sales targets and business growth.
- Develop and execute area sales strategies to maximize insurance product penetration in the assigned region.
- Monitor team performance, provide coaching, training, and support to enhance skills and productivity.
- Build strong relationships with key clients and stakeholders within the bank to facilitate cross-selling opportunities.
- Collaborate with other departments to ensure smooth sales operations and customer satisfaction.
- Analyze market trends and competitor activities to identify new business opportunities.
- Prepare regular sales reports and forecasts for senior management.
- Ensure compliance with company policies, banking regulations, and insurance industry standards.
Agency Director
Astra Life
10.2020 - 10.2021
- Develop and implement sales strategies to achieve agency targets and expand the customer base.
- Recruit, train, and mentor insurance agents to maximize their performance and professional growth.
- Monitor and evaluate individual and team sales performance, providing coaching and support as needed.
- Build strong relationships with clients, partners, and stakeholders to enhance business opportunities.
- Ensure compliance with company policies, industry regulations, and ethical standards.
- Manage agency operations, including budgeting, reporting, and resource allocation.
- Collaborate with corporate offices to align agency goals with overall company objectives.
- Foster a positive and motivating work environment that encourages teamwork and excellence.
Senior Excecutive Insurance Specialist
CHUBB Life
01.2019 - 10.2020
- Proactively identify and approach potential clients within the bank’s customer base to offer suitable insurance products.
- Provide expert advice and clear explanations of insurance policies, benefits, and terms to clients.
- Guide customers through the insurance application, underwriting, and enrollment process.
- Collaborate with the bank’s sales and service teams to enhance cross-selling opportunities and customer satisfaction.
- Build and maintain strong, long-term relationships with clients to foster trust and loyalty.
- Achieve and exceed individual sales targets and contribute to the overall growth of the bank’s insurance portfolio.
- Keep updated on the latest insurance products, market trends, and regulatory requirements.
- Ensure all sales activities comply with internal policies and external regulations.
Insurance Specialist Development Program
Allianz
06.2016 - 10.2018
- Engage with HSBC customers to identify their insurance needs and offer suitable insurance products.
- Provide clear and accurate explanations of insurance policies, benefits, and terms.
- Guide customers through the application and enrollment process for insurance products.
- Collaborate with the HSBC sales and service teams to maximize cross-selling opportunities.
- Maintain strong relationships with clients to support customer retention and satisfaction.
- Meet or exceed individual sales targets and contribute to the branch’s overall business goals.
- Stay informed about the latest insurance products, industry trends, and regulatory requirements.
- Ensure compliance with internal policies and external regulations throughout the sales process.
Financial Service Consultant
PT AXA Mandiri Financial Services
01.2011 - 01.2016
- Identify and approach potential clients to introduce AXA Mandiri’s insurance products.
- Analyze clients’ financial situations and provide personalized advice on insurance and investment options.
- Explain insurance policies, coverage details, and benefits clearly to clients.
- Assist clients in completing insurance applications and ensure accurate documentation.
- Collaborate closely with Bank Mandiri as a strategic partner, acting as an insurance sales agent through the bank’s extensive customer network.
- Maintain and grow a client portfolio through excellent customer service and follow-up.
- Achieve sales targets and contribute to the company’s business growth.
- Work alongside the AXA Mandiri and Bank Mandiri teams to support marketing and promotional activities.
Education
Bachelor of Economics - Accountant
Trisakti University
Jakarta, Indonesia 04.2001 -
Skills
Sales and marketing strategy
Additional Information
Achievements
Best Rooky Financial Advisor Reg V Axa Mandiri Financial Services
Best Achievement Korea Trip Axa Mandiri 2015
Best Achievement Umroh Axa Mandiri 2015
Best Achievement Bali Trip 2017 Allianz
Best Consistent 2 case every month Chubb Life
Best Insurance Specialist October 2019
Best Insurance Specialist Q1 2020 Chubb Life
Best Achievement Korea Trip 2020 Chubb Life
Best of the best Insurance Specialist 2020 Chubb Life
Certification
LEADER AS COACH
Timeline
Regional Manager
Takaful Keluarga Sharia Life Assurance
02.2025 - 08.2025
AEPP : Estate Planning Practioner Limited
05-2024
LEADER AS COACH
11-2023
Area Sales Manager
Prudential Life Assurance
03.2022 - 02.2025
Agency Director
Astra Life
10.2020 - 10.2021
Senior Excecutive Insurance Specialist
CHUBB Life
01.2019 - 10.2020
Insurance Specialist Development Program
Allianz
06.2016 - 10.2018
Financial Service Consultant
PT AXA Mandiri Financial Services
01.2011 - 01.2016
Bachelor of Economics - Accountant
Trisakti University
04.2001 -
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