Enrico Banjarnahor
Senior Core Network Engineer
Jakarta,JK
Summary
Dynamic technical leader with extensive experience at Huawei Tech Investment, specializing in VoLTE solutions and signaling protocols. Proven track record in managing complex projects, enhancing customer relationships, and mentoring teams. Adept at risk management and technical analysis, ensuring successful project delivery and client satisfaction.
Overview
18
18
years of professional experience
Work History
IMS and Signaling Product Technical Leader
Huawei Tech Investment
01.2018 - Current
- Collaborated with cross-functional teams to deliver high-quality projects within tight timelines on the Telkomsel account.
- Build customer relationships to communicate technical solutions and project delivery implementation from staff level to GM level.
- Managing technical processes such as the DTRx process, network design, delivery plan, implementation process, and acceptance process.
- Designed the network design of the IMS solution and SPS product, managed technical project delivery, and identified potential risks, making mitigations and optimizations for smoother delivery.
- Delivered exceptional customer support, effectively resolving complex technical issues and ensuring client satisfaction.
- Mentored junior developers, improving their technical skills, and fostering a positive team environment.
Core Network Deputy Technical Director
Huawei Tech Investment
01.2016 - 01.2018
- Collaborated with cross-functional teams in the Integrated Account and H3I Account to efficiently complete large-scale projects on time and within budget constraints.
- Support presales to assist the solution team in clearly understanding customer requirements for the core network product, and output a comprehensive solution.
- Managing technical processes such as the DTRx process, network design, delivery plan, implementation process, and acceptance process.
- Identify risks that may arise while delivering the solution at the beginning of the project, creating risk mitigation, and managing the risks.
- Control the acceptance process until we get PAC, and the revenue trigger.
Signaling Product Technical Leader
Huawei Tech Investment
01.2011 - 12.2015
- Collaborated with team members to lead the delivery of the Signaling Product SG7000 and SPS.
- Delivery Project in various accounts, such as Indosat, XL, H3I, Axis, and Bakrie Telecom.
- Creating documentation for internal use, as well as user manuals, ensuring a clear understanding of systems functionality across team members.
- Generating network design and managing implementation, such as hardware and software installation, commissioning, configuration, integration, traffic migration, and ensuring that delivery runs smoothly without any complaints from customers.
- Managing team members to make sure all assignment tasks are successfully implemented.
Technical Support Engineer
Huawei Tech Investment
01.2008 - 12.2010
- Responsible for installing, configuring, and maintaining the SG7000 product.
- Responsible for migrating signaling traffic and also for the software upgrade.
- Support multi-account based on project delivery requirements, such as Indosat, H3I, and Bakrie Telecom.
Education
Bachelor of Engineering - Telecommunications
National Technology of Institute
Bandung 04.2001 -
Skills
VoLTE Solution and network Architecture
Signaling Protocol : Sigtran, Diameter, SIP
CS Core Network Architectures
IT infrastructure management
Team leadership
Customer relationship management
Coaching and mentoring
Technical analysis
Teamwork and collaboration
Timeline
IMS and Signaling Product Technical Leader
Huawei Tech Investment
01.2018 - Current
Core Network Deputy Technical Director
Huawei Tech Investment
01.2016 - 01.2018
Signaling Product Technical Leader
Huawei Tech Investment
01.2011 - 12.2015
Technical Support Engineer
Huawei Tech Investment
01.2008 - 12.2010
Bachelor of Engineering - Telecommunications
National Technology of Institute
04.2001 -