Entin Agustini Mistiawati
Lecturer
Bandung
Summary
Detail-oriented and motivated with proven track record of improving customer satisfaction and enhancing media outreach. Adept at utilizing extensive knowledge of marketing tools and copywriting skills to improve sales strategies. Possesses excellent oral and written communication skills to effectively support marketing teams. Helpful teacher/ lecturer fully invested in developing intriguing and creative lesson plans for management studies. Effective communicator with capabilities in assisting students in homework, assignments, skill development and career counseling. Offering a few hours of availability per week, including evenings and overtime. Prepared professional with knowledge in job positions. Skilled in preparing and delivering lectures, evaluating and grading student work and preparing course materials. Tech-savvy educator with in-depth understanding of the programs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
25
25
years of post-secondary education
2
2
Languages
Work History
Marketing Assistant
KTC
Bandung
- Created engaging content for Pinterest, Facebook, and Instagram.
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Tracked marketing efforts to monitor results in real-time.
- Assisted call-in customers with questions and orders.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Shadowed team members to learn problem-solving and best practices in customer service.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Assisted in creating written, video and image content for marketing channels.
Lecturer of Business Administration
STIA BANDUNG
Bandung
09.2022 - Current
- Encouraged students to think critically and develop problem-solving skills.
- Led group discussions and activities to stimulate student learning.
- Compiled, administered and graded examinations to assess student learning and identify individuals likely to need assistance.
- Served on academic or administrative committees related to institutional policies, departmental matters and academic issues.
Administrative Assistant Instructor
LPK AGUSTHIEN INTERNATIONAL
Bandung
02.2022 - Current
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Lecturer of Business Administration
STIA BAGASASI
Bandung
01.2018 - Current
- Encouraged students to think critically and develop problem-solving skills.
- Led group discussions and activities to stimulate student learning.
- Compiled, administered and graded examinations to assess student learning and identify individuals likely to need assistance.
- Served on academic or administrative committees related to institutional policies, departmental matters and academic issues.
- Maintained regularly scheduled hours in order to assist and advise students on class, program, academic and vocational plans.
- Participated in student and faculty events to highlight program offerings, engage students and increase profile on campus.
- Selected, organized and distributed materials and supplies to meet classroom instructional needs.
- Utilized various technology tools and platforms to enhance student learning.
Management Studies Lecturer
STIE DNBS
Bandung
07.2017 - Current
- Developed and maintained course Web sites.
- Served on academic or administrative committees related to institutional policies, departmental matters and academic issues.
- Selected, organized and distributed materials and supplies to meet classroom instructional needs.
- Utilized various technology tools and platforms to enhance student learning.
- Encouraged student participation and provided feedback to improve student performance.
- Encouraged students to think critically and develop problem-solving skills.
- Compiled, administered and graded examinations to assess student learning and identify individuals likely to need assistance.
- Participated in student and faculty events to highlight program offerings, engage students and increase profile on campus.
- Maintained regularly scheduled hours in order to assist and advise students on class, program, academic and vocational plans.
- Led group discussions and activities to stimulate student learning.
English Teacher
SMAN 1 Cicalengka
Bandung
07.2015 - Current
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Prepared and implemented lesson plans covering required course topics.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Created and implemented activities to foster critical thinking skills of students.
- Coordinated activities to encourage interest in reading.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Developed innovative lesson plans to engage students in English language learning.
- Attended department meetings to develop and update course curricula.
- Designed and facilitated group projects to foster teamwork and problem-solving skills.
- Designed and implemented assessments to measure student progress in English language learning.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Supported student skill development in alignment with personal and academic goals.
- Kept classroom organized, clean and safe for students and visitors.
- Presented guest lectures at conferences and other events.
- Evaluated and graded students' essays, projects and exams.
- Facilitated group discussions to explore works of literature.
- Led classroom discussions to encourage students to analyze literature critically.
General English Instructor
LPK AGUSTHIEN INTERNATIONAL
Bandung
01.2012 - Current
- Used positive reinforcement and provided clear feedback to help students succeed.
- Facilitated class discussion to help students work through questions and expand understanding.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Encouraged students to deepen knowledge with additional learning opportunities.
- Employed variety of assessment tools and strategies to improve instruction methods.
- Created advanced job placement training focusing on promotions, career changes and career advancement.
- Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
- Supplemented instruction and increased student understanding with use of audio-visual equipment and other technology.
Management Trainee
LPK AGUSTHIEN INTERNATIONAL
Bandung
01.2012 - Current
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Conceptualized innovative sales solutions to increase company revenue.
- Analyzed customer feedback to identify areas for improvement.
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Assisted with onboarding of new employees by providing training and development resources.
- Organized projects and contests to increase sales and encourage exceptional customer service.
Business Owner
LPK AGUSTHIEN INTERNATIONAL
Bandung
01.2012 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Prepared annual budgets with controls to prevent overages.
- Conducted audit inspections and independent checks to verify parts and materials.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reduced operational risks while organizing data to forecast performance trends.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Mitigated business risks by working closely with staff members and assessing performance.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained new employees on proper protocols and customer service standards.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Lecturer in English and Management Studies
UNIVERSITAS MANDIRI
Bandung
01.2011 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Delivered services to customer locations within specific timeframes.
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to develop and implement creative solutions to complex problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Taught English language to [Type] students in [Type] setting.
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Coordinated special excursions to local points of interests and more extensive study trips to expand learning for [Type]-language students.
- Improved student performance by defining clear goals and communicating performance metrics.
- Conducted intensive summer courses in analysis of English texts.
Human Resources Management Lecturer
STIE KRIDATAMA/ UNIVERSITAS MANDIRI SUBANG
Bandung
05.2010 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Developed strong communication and organizational skills through working on group projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Ran errands and provided general office support in a professional environment.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
English as a Second Language (ESL) Tutor
LPK AGUSTHIEN
Bandung
06.2009 - Current
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Delivered services to customer locations within specific timeframes.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained strong leadership skills by managing projects from start to finish.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
English Language Teacher
SMA YADIKA CICALENGKA
Bandung
07.1998 - Current
- Developed overall yearly curriculum for teaching English-language learners based on school and national requirements.
- Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
- Sponsored several student activities and clubs, dedicating over [Number] hours per week outside regular school hours.
- Worked one-on-one with students needing individualized attention and developed with special learning plans for struggling people.
Vice Principal for Industrial Relations
SMK YADIKA CICALENGKA
Bandung
07.2012 - 08.2016
- Successfully operated heavy equipment such as forklifts.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Strengthened communication skills through regular interactions with others.
- Developed strong communication and organizational skills through working on group projects.
Lecturer, Accounting and Finance Department
UNIVERSITAS PASIM
Bandung
03.2012 - 02.2016
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Utilized distance learning technology to instruct students remotely.
- Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
- Participated and led committee meetings to remain aware of developments in subject.
- Selected and designed lesson plans and curriculum to meet academic objectives.
Lecturer in English
STKIP PASUNDAN
Bandung
01.2010 - 01.2013
- Taught English language to [Type] students in [Type] setting.
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Coordinated special excursions to local points of interests and more extensive study trips to expand learning for [Type]-language students.
- Developed interesting lectures and educational activities to maximize learning within classroom.
- Improved student performance by defining clear goals and communicating performance metrics.
Lecturer, Accounting and Finance Department
STIE GEMA WIDYA BANGSA
Bandung
04.2005 - 06.2010
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Utilized distance learning technology to instruct students remotely.
- Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
English Language Teacher
SDN TAMAN KOPO INDAH GENTRA MASEKDAS
Bandung
06.1996 - 06.1998
- Developed overall yearly curriculum for teaching English-language learners based on school and national requirements.
- Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
- Sponsored several student activities and clubs, dedicating over [Number] hours per week outside regular school hours.
- Worked one-on-one with students needing individualized attention and developed with special learning plans for struggling people.
English Language Tutor
LANGUAGE CENTER LAN BANDUNG
Bandung
01.1996 - 03.1997
- Identified students struggling with material and made arrangements to meet one-on-one during study hall or other time periods to provide additional instruction in one-on-one environment.
- Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Met with students and discussed educational goals and expectations.
Education
High School Diploma -
SMAN 1 CICALENGKA
CICALENGKA 06.1988 - 06.1991
SARJANA EKONOMI/ BACHELOR DEGREE OF ECONOMICS - MANAGEMENT
STIE GEMA WIDYA BANGSA
BANDUNG 06.2002 - 04.2005
A.MD/ AHLI MADYA - English Language And Literature
STBA YAPATA AL JAWAMI
BANDUNG 08.1993 - 06.1997
- - GENERAL
SDN KACA-KACA WETAN
BANDUNG 06.1979 - 06.1985
- - GENERAL
SMPN 1 CICALENGKA
BANDUNG 06.1985 - 06.1988
Master of Management - Marketing Management And Research
STIE ISM
BANTEN 01.2015 - 09.2017
S.PD - English Education
UNIVERSITAS ISLAM NUSANTARA
BANDUNG 06.2005 - 06.2009
Skills
Performance Analysis
undefinedAccomplishments
- Collaborated with team of teachers and lecturer in the development of project class.
- Achieved good scores by completing tasks with accuracy and efficiency.
Organization
HILLSI( Himpunan Lembaga Pelatihan Seluruh Indonesia) 2009 - 2023
IPTI(Ikatan Pemuda Tarbiyah Indonesia) 1993- 1996
FKDP(Forum Komunikasi Da'i Pembangunan) 1993-1996
Timeline
Lecturer of Business Administration
STIA BANDUNG
09.2022 - Current
Administrative Assistant Instructor
LPK AGUSTHIEN INTERNATIONAL
02.2022 - Current
Lecturer of Business Administration
STIA BAGASASI
01.2018 - Current
Management Studies Lecturer
STIE DNBS
07.2017 - Current
English Teacher
SMAN 1 Cicalengka
07.2015 - Current
Master of Management - Marketing Management And Research
STIE ISM
01.2015 - 09.2017
Vice Principal for Industrial Relations
SMK YADIKA CICALENGKA
07.2012 - 08.2016
Lecturer, Accounting and Finance Department
UNIVERSITAS PASIM
03.2012 - 02.2016
General English Instructor
LPK AGUSTHIEN INTERNATIONAL
01.2012 - Current
Management Trainee
LPK AGUSTHIEN INTERNATIONAL
01.2012 - Current
Business Owner
LPK AGUSTHIEN INTERNATIONAL
01.2012 - Current
Lecturer in English and Management Studies
UNIVERSITAS MANDIRI
01.2011 - Current
Human Resources Management Lecturer
STIE KRIDATAMA/ UNIVERSITAS MANDIRI SUBANG
05.2010 - Current
Lecturer in English
STKIP PASUNDAN
01.2010 - 01.2013
English as a Second Language (ESL) Tutor
LPK AGUSTHIEN
06.2009 - Current
S.PD - English Education
UNIVERSITAS ISLAM NUSANTARA
06.2005 - 06.2009
Lecturer, Accounting and Finance Department
STIE GEMA WIDYA BANGSA
04.2005 - 06.2010
SARJANA EKONOMI/ BACHELOR DEGREE OF ECONOMICS - MANAGEMENT
STIE GEMA WIDYA BANGSA
06.2002 - 04.2005
English Language Teacher
SMA YADIKA CICALENGKA
07.1998 - Current
English Language Teacher
SDN TAMAN KOPO INDAH GENTRA MASEKDAS
06.1996 - 06.1998
English Language Tutor
LANGUAGE CENTER LAN BANDUNG
01.1996 - 03.1997
A.MD/ AHLI MADYA - English Language And Literature
STBA YAPATA AL JAWAMI
08.1993 - 06.1997
High School Diploma -
SMAN 1 CICALENGKA
06.1988 - 06.1991
- - GENERAL
SMPN 1 CICALENGKA
06.1985 - 06.1988
- - GENERAL
SDN KACA-KACA WETAN
06.1979 - 06.1985
Marketing Assistant
KTC
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