Epri Candra Hananto
IT Support
Kota Bks
Summary
Experienced IT with background in system administration, network security, and technical support. Skilled in troubleshooting, software installation, and optimizing IT infrastructure for peak performance. Known for effective team collaboration and adaptability in dynamic environments, consistently delivering reliable results.
Overview
17
17
years of professional experience
2
2
Languages
Work History
IT Specialist
Stockbit Sekuritas
Jakarta, Jakarta
12.2022 - 12.2025
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational.
- Explained technical information in clear terms to promote better understanding for non-technical users to other division.
- Managing data client for stock trading
- Maintained confidentiality of sensitive patient information while offering compassionate support for client
- Supported project completion through meticulous documentation, research, and information gathering efforts.
- Optimized network performance through regular monitoring and maintenance.
IT Support Engineer
Mirae Asset Sekurias, PT
Jakarta, Jakarta
12.2014 - 12.2022
- Maintained confidentiality of sensitive patient information while offering compassionate support when necessary.
- Supported ad testing project completion through meticulous documentation, research, and information gathering efforts.
- Manage, maintenance and supporting Anti Virus all division to secure data process
- Maintained, monitoring servers and systems to keep networks fully operational.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Maintained, monitoring telephone and smartphone recording applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Tested new software and hardware prior to deployment.
IT Support Engineer
NC Securities
Jakarta, Jakarta
01.2012 - 12.2014
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Maintained confidentiality of sensitive patient information while offering compassionate support when necessary.
- Supported ad testing project completion through meticulous documentation, research, and information gathering efforts.
- Manage, maintenance and supporting Anti Virus all division to secure data process.
- Maintained, monitoring servers and systems to keep networks fully operational.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Maintained, monitoring telephone and smartphone recording applications.
Configured hardware, devices, and software to set up work stations for employees. - Tested new software and hardware prior to deployment.
IT Technician
Sungai Budi Group, PT (Mahastra Capital)
Jakarta, Jakarta
01.2009 - 01.2012
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Education
Bachelor of Science - Information Technology
Universitas Kristen Duta Wacana
Yogyakarta 04.2001 -
Skills
Network administration
Troubleshooting
Application installations
Quality assurance
IT troubleshooting
IT documentation
Information security
Timeline
IT Specialist
Stockbit Sekuritas
12.2022 - 12.2025
IT Support Engineer
Mirae Asset Sekurias, PT
12.2014 - 12.2022
IT Support Engineer
NC Securities
01.2012 - 12.2014
IT Technician
Sungai Budi Group, PT (Mahastra Capital)
01.2009 - 01.2012
Bachelor of Science - Information Technology
Universitas Kristen Duta Wacana
04.2001 -