Erik Rosqvist
Burley
Summary
Dynamic and adaptable professional with a strong background in customer service at Papa Murphy's. Proven ability to resolve complaints and enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and order preparation, consistently contributing to a positive work environment and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Papa Murphy's
05.2025 - Current
- Adapted quickly to changing priorities in a fast-paced environment while maintaining service quality.
- Participated in training sessions for new team members, sharing best practices for operational efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Ski Instructor
Pomerelle Ski Resort
11.2022 - 04.2025
- Instructed diverse groups in skiing techniques and safety protocols.
- Developed customized lesson plans to enhance individual skill levels.
- Monitored student progress, providing constructive feedback for improvement.
- Facilitated group activities to promote teamwork and camaraderie among participants.
CSR
Dominos Pizza Inc.
05.2024 - 01.2025
- Assisted customers in placing orders and resolving inquiries efficiently.
- Managed cash register operations and processed transactions accurately.
- Collaborated with team members to maintain high service standards during peak hours.
- Handled customer complaints with professionalism, ensuring satisfaction and retention.
Team Member
Taco Bandito
08.2023 - 02.2024
- Prepared and served food items, ensuring adherence to quality and safety standards.
- Maintained cleanliness of workstations and dining areas, promoting a hygienic environment.
- Assisted customers with menu selection, providing friendly and knowledgeable service.
- Operated kitchen equipment efficiently, following safety protocols to minimize risk.
- Collaborated with team members during peak hours to optimize workflow and service speed.
- Handled cash transactions accurately, ensuring proper register management throughout shifts.
Life Gaurd
City of Burley
05.2023 - 08.2023
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, providing first aid and rescue assistance.
- Educated patrons on water safety protocols and proper pool usage.
- Maintained cleanliness and orderliness of pool area to promote a safe environment.
Education
High School Diploma -
Declo High School
Declo, IDSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Order preparation
Certification
- Part 107 License
- licensed DJI Air 3
Timeline
Team Member
Papa Murphy's
05.2025 - Current
CSR
Dominos Pizza Inc.
05.2024 - 01.2025
Team Member
Taco Bandito
08.2023 - 02.2024
Life Gaurd
City of Burley
05.2023 - 08.2023
Ski Instructor
Pomerelle Ski Resort
11.2022 - 04.2025
High School Diploma -
Declo High School