Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erik Rosqvist

Burley

Summary

Dynamic and adaptable professional with a strong background in customer service at Papa Murphy's. Proven ability to resolve complaints and enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and order preparation, consistently contributing to a positive work environment and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Papa Murphy's
05.2025 - Current
  • Adapted quickly to changing priorities in a fast-paced environment while maintaining service quality.
  • Participated in training sessions for new team members, sharing best practices for operational efficiency.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Ski Instructor

Pomerelle Ski Resort
11.2022 - 04.2025
  • Instructed diverse groups in skiing techniques and safety protocols.
  • Developed customized lesson plans to enhance individual skill levels.
  • Monitored student progress, providing constructive feedback for improvement.
  • Facilitated group activities to promote teamwork and camaraderie among participants.

CSR

Dominos Pizza Inc.
05.2024 - 01.2025
  • Assisted customers in placing orders and resolving inquiries efficiently.
  • Managed cash register operations and processed transactions accurately.
  • Collaborated with team members to maintain high service standards during peak hours.
  • Handled customer complaints with professionalism, ensuring satisfaction and retention.

Team Member

Taco Bandito
08.2023 - 02.2024
  • Prepared and served food items, ensuring adherence to quality and safety standards.
  • Maintained cleanliness of workstations and dining areas, promoting a hygienic environment.
  • Assisted customers with menu selection, providing friendly and knowledgeable service.
  • Operated kitchen equipment efficiently, following safety protocols to minimize risk.
  • Collaborated with team members during peak hours to optimize workflow and service speed.
  • Handled cash transactions accurately, ensuring proper register management throughout shifts.

Life Gaurd

City of Burley
05.2023 - 08.2023
  • Monitored pool activities to ensure safety and compliance with regulations.
  • Responded promptly to emergencies, providing first aid and rescue assistance.
  • Educated patrons on water safety protocols and proper pool usage.
  • Maintained cleanliness and orderliness of pool area to promote a safe environment.

Education

High School Diploma -

Declo High School
Declo, ID

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration

  • Problem-solving
  • Cash handling
  • Order preparation

Certification

  • Part 107 License
  • licensed DJI Air 3

Timeline

Team Member

Papa Murphy's
05.2025 - Current

CSR

Dominos Pizza Inc.
05.2024 - 01.2025

Team Member

Taco Bandito
08.2023 - 02.2024

Life Gaurd

City of Burley
05.2023 - 08.2023

Ski Instructor

Pomerelle Ski Resort
11.2022 - 04.2025

High School Diploma -

Declo High School
Erik Rosqvist