Erin Elzea
Lewiston
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
FedEx Driver
Eco Delivery
01.2023 - Current
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Senior Assembler
Schweitzer Engineering Laboratories
10.2017 - 08.2021
- Collaborated with team members to improve production processes and maintain quality standards.
- Trained new assembly personnel on proper use of equipment.
- Coordinated with other departments to complete projects within deadline.
- Assembled components with minimal supervision, exceeding expected project milestones.
Supervisor
Arby's
10.2015 - 10.2017
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Tammany Alternative Center
Lewiston, ID01.2016
Skills
- Customer Rapport
- Database Management
- Confidentiality Understanding
- Resident Satisfaction
- Microsoft Word
- Personnel Engagement
Timeline
FedEx Driver
Eco Delivery
01.2023 - Current
Senior Assembler
Schweitzer Engineering Laboratories
10.2017 - 08.2021
Supervisor
Arby's
10.2015 - 10.2017
High School Diploma -
Tammany Alternative Center
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