Resourceful, innovative, and collaborative professional with extensive experience in global management support and delivery, operational and management team coordination, project management, contract management, outsourcing, and IT budget planning. Highly adaptable to different environments and cultures. Successfully initiated and led teams, recruiting and developing technical/engineering talent. Skilled in setting goals, motivating engineers, assessing performance, managing talent, and ensuring high retention rates. Possesses overseas working experience in Indonesia, China, Vietnam, and various Southeast Asian countries including Singapore, Cambodia, Philippines, Thailand, and East Timor. Additionally, gained valuable exposure to the African market while collaborating with the regional CRS team.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Information Technology Manager
KS Orka Renewables Pte, Ltd
Jakarta, Indonesia
7 2012 - Current
In the past 12 years, IT has intensively set up and developed all the IT & Communication needed for the organization to support the company’s business.
Built, Setup and Develop Radio HT & TRepeater Telecommunication System, Manage and Develop Data Center, Cloud 365/Azure, Infrastructure Network with Cisco and latest implementation is using Huawei Products and Solution, manage helpdesk support system with ticketing models, ERP/Apps and Operation Management across the site location, including the drilling exploration and production areas
Supporting operation team to implement the SCADA system when the company enters the production phases and having the integration and check the system together with the business partner and regulator
Implemented a virtualization system in place in the data center, managing precision cooling, environment monitoring for data center, develop satellite communication for some remote areas in the drilling site to support the drilling activities, and in 2024 Erwin also starts exploring and testing Starlink Internet Satellite from SpaceX in some remote and camps areas
In the application services, IT implements geothermal applications Servers and database application program, Geo Data, Surfer, Leapfrog, etc
Including Primavera Project Management and Scheduling
Involved into the company special project for GIS, Incident Management Tracker, GPS Management System as well as Personal Tracker with HSE/Sustainability Department and setting up a compliance management system
In 2013-2014, Erwin managed an ad hoc project for site office operation, worked on the office move, relocation, including the IT relocation & setup a new data center, office fitting out, re-instate, interior designed and ensure the HSE assessment was in place and repeated work in 2024 for a new relocation and expansion office recently together with some migration some servers from Office Data Center to Microsoft Cloud Azure to ensure the company has DRC (Disaster Recovery Center and Site)
In 2014-2015, Erwin assigned by management to develop, setup and manage complete site projects to prepare drilling exploration, not only in telecommunication and IT infrastructure for basecamp and support drilling exploration at site level
Erwin also developed basecamp and camps projects, such as warehouses, Container’s Camps (Offices, Medics, Dining, Ablution, Environment Support, water well drilling, sewage, heavy equipment, generators, and other support facilities) until all ready to support drilling activities for the first well pad area in project and handed over to site team that was just developed and established
Erwin is also involved in work plan and budget with regulators and management to set up yearly IT Budgets (Capex and Opex) to support all company business during the exploration, development and production phases
Special Projects: Geothermal Application Setup and Implementation: Geo Data Manager, Leapfrog, etc
Enterprise Scheduler Applications Setup and Implementation: Primavera
GPS Boundary Management Services (Land/Parcels and Appraisals) with LAPI ITB
Office Relocation, fit out, IT Infrastructure & Telecommunication
IT Migration and Virtualization
Basecamp Infrastructure Development – Camps, Warehouses, etc
IT Infrastructure Setup and Implementation at site with fiber optics development
GPS Tracking, Cars and Personals to support project sites
Radio HT, Repeater implementation to support radio integration communication
IT Infrastructure & Communication Setup at the drilling rig sites @WellPad E, Pad A, Pad D, Pad C, Pad P, Pad T, Pad V, Substation Areas in North Sumatera and Basecamp, Office, and Pad SGI in Ende, Flores, East Indonesia)
Support for SCADA Implementation on DCS (Distributed Control System) areas to support production phases after exploration activities are completed
Migration from Exchange Mail to Microsoft 365 Microsoft Cloud Implementation
Microsoft Azure 365 Migration and Data Center Relocation and Development
Facilitated management decision support
Installed, configured, tested and maintained operating systems, application software, and system management tools.
Analyzed network security and current infrastructure, assessing areas in need of improvement.
Interviewed, hired and trained staff, leading performance reviews, and offering constructive feedback.
Supported budget process and TCO modeling to manage and reduce spending.
Coordinated with HR department to recruit highly skilled talent for open positions within the IT team.
Collaborated with cross-functional teams to identify technology needs and develop customized solutions.
Managed vendor relationships, negotiating contracts for cost-effective services that met organizational requirements.
Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
Implemented cybersecurity measures to protect sensitive information from unauthorized access or theft.
Established cost-saving measures and alleviated compliance risk through software license audits.
Mentored junior IT staff members, fostering a culture of continuous learning and professional development.
Authored service level agreements for help desk operations.
Reduced downtime by proactively addressing potential issues through regular system maintenance.
Established robust network architecture, resulting in improved connectivity and performance across all locations.
Enhanced system efficiency by implementing IT infrastructure improvements and streamlining processes.
Developed comprehensive disaster recovery plans, safeguarding critical data and minimizing business disruptions.
Championed change management initiatives related to technology implementation, garnering user acceptance and promoting adoption throughout the organization.
Streamlined helpdesk operations, reducing response times and increasing end-user satisfaction levels.
Trained staff on new software applications and hardware installations, boosting productivity across departments.
Researched and recommended innovative and automated approaches to routine tasks.
Developed and enforced IT policies to maintain compliance with regulatory standards while supporting business objectives.
Provided strategic input during executive meetings, influencing decision-making on technology investments and resource allocation.
Managed large-scale IT projects, ensuring on-time completion within budget constraints.
Delivered effective integrations of warehouse management system software applications to centrally manage tasks.
Created storage allocation for new build and existing Windows servers and clusters.
Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
IT Manager
Geo Energy
01.2012 - 06.2012
Company Overview: Coal Mining, Trading and Mining Contractors
In late 2011, Erwin back to Indonesia and joined with Geo Energy Group as Head of IT Department
Geo Energy is a company that focuses on coal project exploration and production
Directs and coordinates the activities of IT information management systems, implement IT strategies, Microsoft ERP solutions and planning & provide leadership and advice on ICT matters to the CFO and BODs
Implemented an ERP Microsoft (NAV) Solution
Coal Mining, Trading and Mining Contractors
Technical Operation Manager, GSS
Avaya, Inc.
06.2009 - 07.2011
Supporting champion roll-out of telecommunication and communication solution footprint together with all country program, including participation in influencing a business direction and provide regular, unsolicited feedback to managers on initiatives engaged in
Recruited and built-up Global Support Engineers for Technical Support L3/Tier 3 in Dalian, China
Developed engineering skills, be accountable for Global and APAC regional shift operation management
Collaborate with NAR (North America), MENA and EMEA region to provide seamless (24
7) coverage support in global call workflow telecommunication and communication; Collaborate with stakeholders to handle escalation and retain customer satisfaction
Set quarterly MBO goal and motivate engineers to achieve the goals with the standard of ITIL Management
Managing technical support team across the regions when became a duty manager as well as managing technical support engineers with multi culture & ethnic background from China, India, Philippines, and other countries across APAC region
Working closely with Helpdesk Engineers Tier/L1, Tier/L2 supports all case escalation and issues across the globe
Regional IT Manager, Southeast Asia & Pacific
CRS
07.2007 - 05.2009
In CRS Southeast Asia and Pacific Region, Erwin must ensure implementation of IT strategic priorities and organizational plans with the local IT Team in each country program across the Southeast Asia region, using the most right and cost-effective IT solutions
Developed IT Telecommunication system during the Tsunami Program in Aceh, and North Sumatra areas to ensure the telecommunication and communication were well established
VSAT Satellite was the chosen technology during emergency responses together with the radio wireless communication
As a primary liaison between headquarters and the regional team, Erwin provided leadership and advice on matters such as operation management, IT services, telecommunication and infrastructure, technology, information security and proper ways to grow the IT function into becoming a strategic partner for the organization
Technical Consultant
American Power Conversion Corporation (APCC)
09.2005 - 06.2007
As a Technical Consultant, specialist on Data Center Solution, Erwin responsible for helping APC’ sales force through Account Managers, Channel Partners in technical solution delivery
Collaborating with channel and business partners & coordinating with marketing Communication for customer site visits, Demo Center, Training, Workshops, seminar & events, including the implementation phases together with Implementation Team
Join regional meeting, training across Southeast Asia for IT/Network & Data Center Solutions
Developing, implementing IT Data Center infrastructure assessment at various mining, oil and gas companies with APC Partners such as Vale Indonesia, Sorowako South Sulawesi, Newmont Batu Hijau Nusa Tenggara, Pertamina, BOP Pertamina Riau and others mining project sites
Working experience at the project site in those mining, oil and gas companies surrounding Indonesia
System Engineer
Metro Corporation Ltd
Jakarta, Jakarta
12.1998 - 09.2005
Joined as an IT Consultant for IT Telecommunication and Communication Project, promoted as a System Engineer, and Senior System Engineer and last career as an Assistant IT Manager at Metro Group (Holding Companies of Metro Corp); Erwin had built all IT Telecommunication, Infrastructures & Servers across the branches
Setup IT Telecommunication and interconnectivity between head office and branches using MPLS/VPN/Frame Relay, Leased Line with Cisco System and VOIP network to integrate the ERP solution and to provide end to-end solution
And Erwin’s latest position with Metro Corp was IT Assistant Manager
Education
Master of Science - Computer Science, Magister Information Technology
Indonesia University
Jakarta, JK
10.2000 - 02.2002
Bachelor of Science - Electrical Engineering, Major in Computer Science
Geothermal Application Setup and Implementation Enterprise Scheduler Applications Setup and Implementation Office Relocation, fit out, IT Infrastructure & Telecommunication
Honorsandawards
Avaya Leadership Awards 2010
APC Employee's Excellent Award 2006, Singapore APC
Achievement Award in Shanghai, 2007, China APC
Timeline
IT Manager
Geo Energy
01.2012 - 06.2012
Technical Operation Manager, GSS
Avaya, Inc.
06.2009 - 07.2011
Regional IT Manager, Southeast Asia & Pacific
CRS
07.2007 - 05.2009
Technical Consultant
American Power Conversion Corporation (APCC)
09.2005 - 06.2007
Master of Science - Computer Science, Magister Information Technology
Indonesia University
10.2000 - 02.2002
System Engineer
Metro Corporation Ltd
12.1998 - 09.2005
Bachelor of Science - Electrical Engineering, Major in Computer Science
Diponegoro University
10.1992 - 08.1998
CCNA Certified - Cisco System
MCP Certified
MCSA - Windows Server Certified
MCSE + Security - Windows Server Certified
Information Technology Manager
KS Orka Renewables Pte, Ltd
7 2012 - Current
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