Esmeralda Cruz
Meridian
Summary
Organized Administrative Specialist known for high productivity and efficient task completion. Specialize in data management, scheduling coordination, and document preparation. Excel in communication, time management, and problem-solving to enhance office operations and support team objectives.
Overview
11
11
years of professional experience
Work History
Federal Bureau of Prisons Monitor
Federal Half Way House
06.2024 - Current
- Directed inquiries to relevant personnel after providing essential details.
- Facilitated a positive transition by managing offender responsibilities in the RRC facility.
- Conducted collection of UA samples to ensure compliance with program guidelines.
- Assisted in executing searches as part of Federal Bureau of Prisons audits alongside experienced team members.
Leasing Consultant
Iron Eagle Property Management
06.2023 - 06.2024
- Managed the tracking of responses to tenant renewal notices.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Conducted pre- and post-move inspections to identify necessary maintenance needs.
Human Resources Manager
Erlebach LLC
11.2018 - 06.2023
- Oversaw 5 of the Erlebach’s stores as well as multiple property rentals
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Office Manager
All Seasons Mental Health
04.2014 - 10.2018
- Opened and closed location to ensure operational efficiency.
- Maintained operational efficiency by supervising attendance and addressing call-outs.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Skills
- Payroll administration
- Fair housing policies
- Lease agreements
- Medical terminology proficiency
- Electronic health records
- Compliance auditing
- Document verification
- Behavior management
- Medication administration
- Adaptability and flexibility
Timeline
Federal Bureau of Prisons Monitor
Federal Half Way House
06.2024 - Current
Leasing Consultant
Iron Eagle Property Management
06.2023 - 06.2024
Human Resources Manager
Erlebach LLC
11.2018 - 06.2023
Office Manager
All Seasons Mental Health
04.2014 - 10.2018