Estu Prihatiningsih
Operation Supervisor
Yogyakarta,Indonesia
Summary
Forward thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Supervisor
EGC Medical Book Publisher
01.2022 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Collaborated with sales team to align operational capabilities with customer expectations, boosting client satisfaction.
Operations Manager
PT Radana Bhaskara Finance Tbk
06.2015 - 12.2020
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Reported issues to higher management with great detail.
Education
Bachelor of Science - Economics
Atma Jaya University Yogyakarta
05-2015
Skills
Operations management
Customer relations
Performance monitoring
Staff supervision
Handling complaints
Time management abilities
Analytical skills
Personal Information
Certification
Supervisor Development Program
Certifications
03-2016
Timeline
Operations Supervisor
EGC Medical Book Publisher
01.2022 - Current
Operations Manager
PT Radana Bhaskara Finance Tbk
06.2015 - 12.2020
Bachelor of Science - Economics
Atma Jaya University Yogyakarta
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