Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Herbert

Boise

Summary

Dynamic Assistant Manager with proven expertise in customer service and vendor relationship management from tenure at Golden Corral Buffet and Grill. Excelled in enhancing customer satisfaction and reducing cash discrepancies, showcasing strong decision-making and team leadership. Skilled in fostering staff development and ensuring workplace safety, driving operational excellence and performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Golden Corral Buffet and Grill
03.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.

Education

High School Diploma -

Borah Senior High School
Boise, ID
05-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Staff supervision
  • Multitasking and organization
  • Workplace safety compliance
  • Employee supervision
  • Coaching and mentoring
  • Vendor relationship management

Timeline

Assistant Manager

Golden Corral Buffet and Grill
03.2022 - Current

High School Diploma -

Borah Senior High School
Ethan Herbert