Ethan Herbert
Boise,ID
Summary
Dynamic Assistant Manager with proven expertise in customer service and vendor relationship management from tenure at Golden Corral Buffet and Grill. Excelled in enhancing customer satisfaction and reducing cash discrepancies, showcasing strong decision-making and team leadership. Skilled in fostering staff development and ensuring workplace safety, driving operational excellence and performance.
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Delivery Associate
Treasure Valley Delivery Services
08.2025 - Current
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Operated delivery vehicles safely while adhering to traffic regulations.
- Communicated effectively with customers to resolve delivery issues promptly.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
Assistant Manager
Golden Corral Buffet and Grill
03.2022 - 08.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, organized store environment, contributing to positive customer experience.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, improving accuracy and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coached new employees, creating onboarding process for quicker adaptation to roles.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Education
High School Diploma -
Borah Senior High School
Boise, ID05-2022
Skills
- Package handling
- Loading and unloading
- Route optimization
- Efficient navigation
- GPS navigation
- Deadline adherence
- Task prioritization
- Time management
- Dependable and reliable
- Problem-solving
- Teamwork and collaboration
- Dependable and reliable
Timeline
Delivery Associate
Treasure Valley Delivery Services
08.2025 - Current
Assistant Manager
Golden Corral Buffet and Grill
03.2022 - 08.2025
High School Diploma -
Borah Senior High School