Eugene Jones
Pocatello
Summary
I'm a single father who is and has always been self-driven in getting things done. I'm always early to arrive and full of rejuvenation. I'm a hard worker and always look to be proactive before every turn so that future obstacles never become a serious obstacle. I always strive to be better than I was the day prior. I do not get hung up on mistakes simply because living in the past can get you passed in the instant future. I look forward to becoming a better provider for my daughter and myself by being the best employee that I can be for every job that I'm brought on to do.
Overview
16
16
years of professional experience
Work History
Field Technician
Intralot
12.2021 - 03.2022
- Make sure I check in with Hotline to see if there are any cases for the day that needs immediate attention
- Make sure that I have all the equipment needed to do my daily job
- Map out my day as far as the route of my locations that I need to visit
- Communicate with my co workers
- Make sure that all my vendors equipment is working well, clean & worked on when needed
Delivery Driver
Fed Ex
08.2021 - 11.2021
- Get to work early to map out the delivery day
- Deliver packages in a safe & timely manner
- Make sure delivery van is clean & up to driving protocol
- Communicate with manager when there are questions
- Make sure all clients get their packages in a appropriate manner
Store Manager
Gamestop
10.2020 - 08.2021
- Make sure that store is kept neat & clean
- Respond to customers concerns with friendly & knowledgeable service
- Make sure cash drawers are correct for morning operation/ as well as at the end of the night
- Manage co-workers of a team of 6
- Assigned work to team members based on company & store needs, personal strengths & job knowledge
- Make sure that all inventory counts are done daily to ensure that product is what it is supposed to be
- Fixing inventory discrepancies
- Generated repeat business through exceptional customer service
- Increased profits through effective sales training and troubleshooting profit loss areas
- Completed all daily tasks and special assignments with efficient and quality driven approach
- Make weekly schedule
- Train employees
- Correct employee behavior when need be
- Make sure freight is done everyday
- Hiring new staff
Asst. Store Manager
Gamestop
10.2018 - 10.2020
- Make sure that store is kept neat & clean
- Respond to customers concerns with friendly & knowledgeable service
- Make sure cash drawers are correct for morning operation/ as well as at the end of the night
- Manage co-workers of a team of 6
- Assigned work to team members based on company & store needs, personal strengths & job knowledge
- Make sure that all inventory counts are done daily to ensure that product is what it is supposed to be
- Fixing inventory discrepancies
- Generated repeat business through exceptional customer service
- Increased profits through effective sales training and troubleshooting profit loss areas
- Completed all daily tasks and special assignments with efficient and quality driven approach
Store Manager
Rock 30 Games
08.2012 - 09.2018
- Assigned work to team members based on company & store needs, personal strengths & job knowledge
- Scheduled monthly store meeting for employees
- Respond to customer concerns with friendly and knowledgeable service
- Counted cash drawers & made bank runs
- Managed staff of 2 sales associates, 1 Asst
- Manager & 1 full-time employee
- Interviewed job candidates & made staffing decisions
- Hire, trained & evaluated personnel in sales & marketing
- Completed profit & loss performance reports
- Trained and developed new employees on POS system & key sales tactics
- Conducted store inventories every week to assure on hand quantities
- Increased sale volume of store by 5% in less than a year
- Reported to my Regional Manager regarding all store & staff issues
- Generated repeat business through exceptional customer service
- Examined merchandise to ensure that everything was correctly priced throughout the store
- Increased profits through effective sales training and troubleshooting profit loss areas
- Completed all daily tasks and special assignments with efficient and quality driven approach
Security Supervisor
Light Tower Rentals
02.2009 - 05.2011
- Analyzed and investigated all incidents alongside functional management and security supervisors
- Assessed ongoing risk factors and suggested improvements to senior management
- Screened on coming & out going staff to ensure that safety and protocol was taken
- Developed improved training methods with a focus on public safety and security awareness
- Recorded incident reports with detailed accounts of concerns
Sales Associate
Rock 30 Games
08.2006 - 01.2009
- Prepared out going transfers
- Reported any incidents to management
- Greeted customers and ascertained customers needs
- Prioritized and accomplished a wide range of tasks during all shifts
- Prepared merchandise for sales floor
- Provided repeat customers with exceptional care and attention
- Updated inventory listing
- Proposed innovative marketing ideas
- Trained and served as a peer coach for new sales associates
- Worked collaboratively in team environment
- Answered questions regarding the store and it's merchandise
- Maintained adherence to all company protocol
- Suggested accessories and complimentary purchases
- Kept work area clean and organized
- Stocked shelves and supplies and organized displays
- Demonstrated the use and care of merchandise
- Maintained records related to sales
- Directed customers to the products that best suited there needs
Education
GED -
Job Corpse
Grand Rapids, MI01.1996
Skills
- Excellent Customer Service
- Goal Oriented
- Detail Oriented
- People Oriented
- Strong Work Ethic
- Motivated Team Player
- Active Listening Skills
- Skilled Problem Solver
- Inventory Management
- Friendly Demeanor
- Staff Training & Development
Timeline
Field Technician
Intralot
12.2021 - 03.2022
Delivery Driver
Fed Ex
08.2021 - 11.2021
Store Manager
Gamestop
10.2020 - 08.2021
Asst. Store Manager
Gamestop
10.2018 - 10.2020
Store Manager
Rock 30 Games
08.2012 - 09.2018
Security Supervisor
Light Tower Rentals
02.2009 - 05.2011
Sales Associate
Rock 30 Games
08.2006 - 01.2009
GED -
Job Corpse
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