Evan Gaultney
Burley
Summary
Dynamic General Manager with proven expertise in staff scheduling, inventory management, and customer service. Committed to implementing effective systems and fostering team collaboration to drive operational excellence.
Overview
8
8
years of professional experience
Work History
General Manager
Dominos's Pizza
Burley
09.2022 - Current
- Oversaw staff scheduling to ensure optimal coverage during peak hours.
- Trained and mentored team members on customer service and food safety standards.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Ensured compliance with health regulations and company policies across all operations.
- Coordinated promotional events to enhance community engagement and brand visibility.
- Analyzed sales data to identify trends and improve operational efficiency.
- Facilitated team meetings to discuss performance, address concerns, and promote teamwork.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
General Manager
Pizza Hut
Albuquerque
01.2022 - 08.2022
- Oversaw staff scheduling to ensure optimal coverage during peak hours.
- Trained and mentored team members on customer service and food safety standards.
- Created schedules and monitored payroll to remain within budget.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Seasonal Worker
UPS
Santa Fe
11.2021 - 01.2022
- Sorted packages by destination, ensuring efficient workflow in busy environment.
- Loaded and unloaded trucks, maintaining safety protocols during operations.
- Inspected packages for damage and reported issues to management immediately.
Server
Olive Garden
Santa Fe
07.2021 - 01.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness of dining area and service stations.
Sales Associate
Voltio LLC
Albuquerque
07.2021 - 11.2021
- Educated customers on solar energy benefits and product features.
- Conducted site assessments to determine optimal solar panel placements.
- Prepared customized solar proposals based on client energy needs.
- Managed customer relationships through regular follow-ups and support.
Delivery Driver
Pizza Hut
Grants
09.2017 - 07.2021
- Delivered pizzas to customers promptly and efficiently.
- Assisted in training new delivery drivers on procedures.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated fryers and ovens to cook items to quality guidelines.
Education
High School Diploma -
Grants High School
Grants, NM05-2020
Some College (No Degree) - Mechanical Engineering
New Mexico State University
Las Cruces, NMSkills
- Staff scheduling
- Inventory management
- Customer service
- Data analysis
- Sales analysis
- Compliance monitoring
- Team leadership
- Conflict resolution
- Event coordination
- Promotional strategy
- Administrative skills
- Communication skills
- Business administration
- Market growth
- Positive culture development
Accomplishments
(2) 5 Star OA - Operational Assessment (Dominos) (2024) (2025)
References
References available upon request.
Timeline
General Manager
Dominos's Pizza
09.2022 - Current
General Manager
Pizza Hut
01.2022 - 08.2022
Seasonal Worker
UPS
11.2021 - 01.2022
Server
Olive Garden
07.2021 - 01.2022
Sales Associate
Voltio LLC
07.2021 - 11.2021
Delivery Driver
Pizza Hut
09.2017 - 07.2021
High School Diploma -
Grants High School
Some College (No Degree) - Mechanical Engineering
New Mexico State University