Summary
Overview
Work History
Education
Skills
Timeline
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Everett Keltz

Hayden

Summary

Dynamic and results-driven professional with a proven track record at McDonald's, excelling in operational efficiency and employee training. Recognized for enhancing customer satisfaction and reducing turnover through effective communication and delegation. Skilled in managing inventory and maintaining store standards, ensuring a positive shopping experience for all customers.

Professional closing shift operator with proven track record in managing late-hour operations and maintaining operational standards. Known for strong team collaboration and adaptability to changing demands. Reliable in ensuring customer satisfaction and operational efficiency, showcasing skills in leadership and time management.

Overview

8
8
years of professional experience

Work History

Stand Attendant

Bombshell Sweets
06.2017 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.

Arcade Attendant

Triple Play Family Fun Park
02.2021 - 01.2022
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.

Grocery Clerk

WinCo Foods
03.2022 - 10.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Closing Shift Manager

McDonald's
10.2023 - Current
  • Developed strong rapport with repeat customers by providing excellent service consistently throughout their visits.
  • Boosted overall store efficiency through proactive management of inventory levels and timely ordering of supplies.
  • Reduced employee turnover with effective communication, feedback, and support during closing shifts.
  • Achieved faster service times with efficient task delegation among staff members during busy periods.

Education

High School Diploma -

Lakeland High School
7006 ID-53, Rathdrum, ID 83858

Skills

  • Employee training
  • Store maintenance
  • Delegation
  • Sales promotion
  • Operational efficiency
  • Closing disclosures
  • Deadline management

Timeline

Closing Shift Manager

McDonald's
10.2023 - Current

Grocery Clerk

WinCo Foods
03.2022 - 10.2023

Arcade Attendant

Triple Play Family Fun Park
02.2021 - 01.2022

Stand Attendant

Bombshell Sweets
06.2017 - 01.2021

High School Diploma -

Lakeland High School

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Everett Keltz