LUKI KURNIAWAN BIRAN
Operational Management Specialist
Tangerang Selatan,Banten
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of post-secondary education
11
11
years of professional experience
Work History
Staff Operational Management - Oil & Gas Group
PT Asuransi Jasa Indonesia - Head Office
Jakarta, South Jakarta
2019.03 - Current
- Responsible for managing the account of SKK Migas and PSC Companies
- Responsible for managing Transfer Knowledge Program SKK Migas and PSC Companies (Workshop, Policy Socialization and Kick Off Meeting Engineering Survey)
- Maintain existing clients and acquire new prospective clients
- Ensure client satisfaction and their fulfilling their needs of client in terms of risk acceptance, claim handling and services
- Responsible for managing and compiling insurance tender documents
Supporting Staff - Marketing Unit
PT Asuransi Jasa Indonesia - Jakarta Gatot Subroto Branch Office
Jakarta, South Jakarta
2011.07 - 2019.03
- Responsible for managing the business account from Joint Venture and Local Insurance Broker
- Responsible for managing the account of SKK Migas, PSC Companies, Bank Indonesia, Perum Peruri, and PT Krakatau Steel
- Develop monthly marketing production report
- Responsible for managing and compiling insurance tender documents
Supporting Staff - Technical Unit
PT Asuransi Jasa Indonesia - Jakarta Gatot Subroto Branch Office
Jakarta, South Jakarta
2010.07 - 2011.07
- Responsible for managing Motor Vehicle Insurance Class of Business.
- Responsible for managing Personal Accident Insurance Class of Business.
Education
Bachelor of Management Studies - General Insurance
Sekolah Tinggi Manajemen Asuransi Trisakti
Jakarta, Indonesia 2015.09 - Current
Associate CIP - General Insurance of Assessed Experience
Australia And New Zealand Institute of Insurance
Australia And New Zealand 2018.11 - 2019.11
Skills
Coaching staff management
Staff management
Operational management
Operational Data Management
Staff performance management
Database management expertise
Timeline
Staff Operational Management - Oil & Gas Group
PT Asuransi Jasa Indonesia - Head Office
2019.03 - Current
Associate CIP - General Insurance of Assessed Experience
Australia And New Zealand Institute of Insurance
2018.11 - 2019.11
Bachelor of Management Studies - General Insurance
Sekolah Tinggi Manajemen Asuransi Trisakti
2015.09 - Current
Supporting Staff - Marketing Unit
PT Asuransi Jasa Indonesia - Jakarta Gatot Subroto Branch Office
2011.07 - 2019.03
Supporting Staff - Technical Unit
PT Asuransi Jasa Indonesia - Jakarta Gatot Subroto Branch Office
2010.07 - 2011.07