Fabian Orozco
Kimberly
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Buckle
Twin Falls, ID
07.2023 - Current
- Assisted in implementing visual merchandising strategies to enhance product presentation and customer engagement.
- Managed daily store operations ensuring compliance with company policies and procedures for optimal efficiency.
- Trained and mentored new team members, fostering a collaborative and high-performance work environment.
- Enhanced customer satisfaction by resolving issues promptly and providing exceptional service support.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
91B Wheeled Vehicle Mechanic
National Guard
Jerome, ID
05.2022 - Current
- Diagnosed and repaired complex mechanical issues in wheeled vehicles, ensuring optimal performance and safety.
- Trained junior mechanics on vehicle repair techniques and equipment usage, enhancing team proficiency.
- Supervised workflow during vehicle recovery operations.
- Developed preventive maintenance schedules that improved vehicle readiness rates across the unit.
- Led troubleshooting efforts for malfunctioning systems, resulting in reduced downtime for critical vehicles.
- Provided valuable input during unit planning sessions to ensure adequate resources were allocated for wheeled vehicle maintenance and repair operations.
- Assisted with the recovery of damaged or stranded vehicles during field training exercises, contributing to overall mission success.
- Strengthened team collaboration by assisting other mechanics in resolving technical issues related to wheeled vehicle repairs.
- Upheld a clean and organized work environment, promoting safety and efficiency in the maintenance facility.
- Demonstrated adaptability by quickly learning new technologies as they were integrated into the fleet''s wheeled vehicle inventory.
- Troubleshot vehicle faults and successfully operated heavy diesel equipment.
- Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
Sales Associate
Dick's
Twin Falls, ID
12.2021 - 08.2022
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Maintained product displays, optimizing visual merchandising to attract customers.
- Trained new team members on sales techniques and store policies for improved performance.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Dairy Herd Assistant
Sudik Dairy
Kimberly, ID
06.2018 - 12.2021
- Managed daily herd health checks, ensuring timely identification of issues and adherence to welfare standards.
- Assisted in milking operations, optimizing efficiency through effective team coordination and equipment maintenance.
- Maintained farm equipment and vehicles.
- Trained new staff on best practices in animal care, fostering a knowledgeable and skilled team environment.
- Collaborated with veterinarians for routine check-ups, ensuring compliance with industry regulations and animal health standards.
- Assisted in calving, ensuring the safety of both mother and calf during the birthing process.
- Contributed towards a safe working environment through adherence to established protocols and participation in safety trainings as required.
- Promoted a positive team atmosphere by actively engaging in open communication, sharing knowledge, and providing assistance to colleagues when necessary.
- Improved herd health by implementing preventative care measures and monitoring animal conditions.
Education
High School Diploma -
Kimberly High School
Kimberly, ID05.2020
Skills
- Customer service
- Recruiting and interviewing
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Customer relations
- Task delegation
- Goal setting
- Multitasking
- Strategic thinking
Accomplishments
- Best Warrior Competition
- German Armed Forces Proficiency Badge
- Air Assault
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Buckle
07.2023 - Current
91B Wheeled Vehicle Mechanic
National Guard
05.2022 - Current
Sales Associate
Dick's
12.2021 - 08.2022
Dairy Herd Assistant
Sudik Dairy
06.2018 - 12.2021
High School Diploma -
Kimberly High School