Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Fadhilah Akmaliah

Claim Life Analyst Supervisor
Jakarta

Summary

Experienced analyst prepared for this role. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.

Overview

20
20
years of professional experience
3
3
Certifications
1
1
Language

Work History

Claim Life Supervisor

BNI Life Insurance
08.2022 - Current
  • Monitoring SLA claim process.
  • Responsible for rechecking the results Analysis from Claim Analyst analysis
  • Collaborated with related division for claim process or process improvement
  • Providing approval for claim payments according to the threshold (0 to 10,000,000).
  • Monitoring the productivity of the Claim Analyst.
  • Monitoring of claim submissions to reinsurance and reconciliation
  • Testing system if any enhanchement.

Claim Life Analyst

BNI Life Insurance
12.2020 - 08.2022
  • Analyzes Claim Group Life (inc : Credit Life, Group Life non Credit Life) from policy holder.
  • Investigate Claim Group Life.
  • Collaborated with cross-functional teams to identify opportunities for process improvement.
  • Manage report claim for Group Life
  • Manage Reporting Reinsurance Claim Life
  • Testing system if any enhanchement

Claim Analyst

BNI Life Insurance
02.2005 - 09.2018
  • Analyzes claim group health from provider include outpatient, inpatient and medical check up
  • Recieve and answer email/phone about claims from other divisions or provider
  • Manage reporting claim health cashless
  • Testing system if any enhanchement

Education

Diploma - Midwifery

Poltekkes Kemenkes Jakarta 1
Jakarta, Indonesia
08-2014

Skills

Process analysis

Problem-solving aptitude

Teamwork and collaboration

Software

Ms Word

Ms Excel

Certification

PAMJAKI - Dasar-dasar Asuransi Kesehatan Bagian A (FA)

11-2022

Pengantar Asuransi Jiwa dan Pengantar Operasional Perusahaan Asuransi Jiwa

12-2022

Grafologi Forensik (Grafonomi) Uji Autentikasi Tulisan dan Tanda Tangan

03-2023

Timeline

Grafologi Forensik (Grafonomi) Uji Autentikasi Tulisan dan Tanda Tangan

03-2023

Pengantar Asuransi Jiwa dan Pengantar Operasional Perusahaan Asuransi Jiwa

12-2022

PAMJAKI - Dasar-dasar Asuransi Kesehatan Bagian A (FA)

11-2022

Claim Life Supervisor

BNI Life Insurance
08.2022 - Current

Claim Life Analyst

BNI Life Insurance
12.2020 - 08.2022

Claim Analyst

BNI Life Insurance
02.2005 - 09.2018

Diploma - Midwifery

Poltekkes Kemenkes Jakarta 1

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Fadhilah AkmaliahClaim Life Analyst Supervisor