Fahrurrazi Aunurapi
General Manager
Lombok Barat,Nusa Tenggara Barat
Summary
Dynamic General Manager with a proven track record at Hotels and Resorts, excelling in operations management and customer relationship building. Successfully enhanced profitability through strategic planning and innovative cost analysis, while fostering a high-performing team culture that prioritized performance improvement and employee development.
Overview
32
32
years of professional experience
6
6
years of post-secondary education
Work History
General Manager
Merumatta Senggigi Lombok Hotel
Lombok Barat, NTB
03.2022 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
General Manager
Hotel Best Western Premier Solo Baru
Sukoharjo, Central Java
01.2017 - 02.2022
General Manager
Archipelago International
Semarang And Solo, Central Java
05.2015 - 01.2017
General Manager
Golden Palace Hotel Lombok
Mataram, NTB
11.2014 - 05.2015
General Manager
Dafam Hotel Management
Semarang, Central Java
08.2010 - 11.2014
Guest Service Manager
Ibis Semarang Hotel
Semarang, Central Java
11.2008 - 08.2010
Food and Beverage Manager
Grand Candi Hotel
Semarang, Central Java
05.2007 - 11.2008
Food and Beverage Manager
Grand Wahid Hotel
Salatiga, Central Java
11.2006 - 05.2007
Food and Beverage Manager
Ciputra Hotel
Semarang, Central Java
03.2001 - 03.2002
Assistant Food and Beverage Manager
Novotel Hotel
Batam, Riau Islands
03.2000 - 03.2001
Restaurant & Bar Manager
Novotel Hotel
Batam, Riau Islands
11.1997 - 03.2000
Bar Supervisor
Grand Mercure Hotel
Surabaya, East Java
11.1995 - 11.1997
Bar Captain
Hotel Novotel
Surabaya, East Java
03.1995 - 11.1995
Waiter
Hilton Hotel
Surabaya, East Java
08.1993 - 03.1995
Education
A.md - Tourism
Merdeka University
Malang 07.1990 - 07.1993
High School Diploma -
Senior High School
Mataram 07.1987 - 07.1990
Skills
Operations management
Sport activities
Mostly I do running exercise three day a week
Achievement and Awarding
1. Guest Review award from Agoda.com (2020)
2. Best Brand Innovation Hotel Star at Solo from Solo Best Brand Index (2020)
3. Certificate Best Excellent Service From Trip Advisor (2019)
4. Guest Review Award from Hotels.com (2019)
5. Best Travelers Rated from Expedia.com (2019)
6. Exclusive Hotel Award for the category of Outstanding Guest Experience from pegi-pegi.com (2019)
7. Best Online Review Category from Solo Best Brand Index (2019)
8. Certificate Best Excellent Service from Trip Advisor (2018)
9. Guest Review Award from Booking.com (2018)
10. Costumer Review Award from Agoda.com (2018)
11. The Most Active Publication from Best Western Area development Indonesia (2018)
12. Top Ten Best of Property in Asia based on Guest Satisfaction Survey Medallia from Best Western Asia (2018)
13. Highest Revenue Award from Best Western Indonesia ( 2017 - 2019)
14. Exceptional Guest Experience Premium category from Traveloka (2017)
Social Media
LinkedIn : Oji Fahrurrazi
Facebook : Oji Fahrurrazi
Instagram : oji24971
Reference
1. Andhy Irawan - CEO Mora Group (08122043000)
2. M. Darto - Corporate GM Archipelago (0818454808)
3. Rio Haryono - GM Operation Best Western Indonesia (081283849596)
Timeline
General Manager
Merumatta Senggigi Lombok Hotel
03.2022 - Current
General Manager
Hotel Best Western Premier Solo Baru
01.2017 - 02.2022
General Manager
Archipelago International
05.2015 - 01.2017
General Manager
Golden Palace Hotel Lombok
11.2014 - 05.2015
General Manager
Dafam Hotel Management
08.2010 - 11.2014
Guest Service Manager
Ibis Semarang Hotel
11.2008 - 08.2010
Food and Beverage Manager
Grand Candi Hotel
05.2007 - 11.2008
Food and Beverage Manager
Grand Wahid Hotel
11.2006 - 05.2007
Food and Beverage Manager
Ciputra Hotel
03.2001 - 03.2002
Assistant Food and Beverage Manager
Novotel Hotel
03.2000 - 03.2001
Restaurant & Bar Manager
Novotel Hotel
11.1997 - 03.2000
Bar Supervisor
Grand Mercure Hotel
11.1995 - 11.1997
Bar Captain
Hotel Novotel
03.1995 - 11.1995
Waiter
Hilton Hotel
08.1993 - 03.1995
A.md - Tourism
Merdeka University
07.1990 - 07.1993
High School Diploma -
Senior High School
07.1987 - 07.1990
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