Faisal Nurdin
Project Manager
Jakarta,JK
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
15
15
years of professional experience
2
2
Languages
Work History
IT Support
PT. DIARVA PRODUCTION
01.2009 - 02.2010
- Provided first- and second-line IT support for internal colleagues.
- Streamlined IT support processes for increased efficiency and reduced downtime.
- Reduced downtime with proactive IT support and rapid issue resolution.
- Developed comprehensive IT support documentation to facilitate faster issue resolution.
Procurement Control Engineer
IDEA
03.2010 - 12.2012
- Managed product development projects, monitoring effective deployment of systems devices and applications.
- Provided technical support to external and internal customers.
- Optimized control loops for process stability, reducing downtime and enhancing operational effectiveness.
- Proven ability to develop and implement creative solutions to complex problems.
IT Technician
PT. KPSG (Anabatic Group)
02.2013 - 09.2020
- Able to handle several banking and insurance products with large capacities such as BCA, BNI, BCA Life, BNI Life, Cigna, Allianz, Sunlife, Tokyo Marine, etc.
- Responsible for maintaining the smooth running of the system in supporting client needs.
- Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
- Contributed ideas for process improvement during team meetings, leading to more efficient workflows within the department.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Acted as a liaison between end users and external vendors, fostering productive relationships that led to improved service levels from third-party providers.
- Configured and tested new software and hardware.
- Diagnosed and troubleshot hardware, software and network issues.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Assisted in development of system security protocols.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Project Manager
PT. KPSG (Anabatic Group)
09.2020 - Current
- Able to handle several banking and insurance products with large capacities such as BCA, BCALife, BCA Finance, Prudential, PIONEER Ins Manila, Mercedes Benz Distribution Indonesia, etc.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Met project deadlines without sacrificing build quality or workplace safety.
- Analyzed project performance data to identify areas of improvement.
- Managed projects from procurement to commission.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Planned, designed, and scheduled phases for large projects.
- Developed and implemented strategic project plans to meet business objectives.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
Education
No Degree - Mathematics And Natural Sciences
Hasanuddin University
Makassar, Indonesia 04.2001 -
No Degree - Faculty of Nursing
Binawan Institute of Health Science
Jakarta, Indonesia 04.2001 -
Bachelor of Applied Science in Information Technology - Information Technology
Gunadarma University
Depok, Indonesia 04.2001 -
Skills
Customer Relations
undefinedTimeline
Project Manager
PT. KPSG (Anabatic Group)
09.2020 - Current
IT Technician
PT. KPSG (Anabatic Group)
02.2013 - 09.2020
Procurement Control Engineer
IDEA
03.2010 - 12.2012
IT Support
PT. DIARVA PRODUCTION
01.2009 - 02.2010
No Degree - Mathematics And Natural Sciences
Hasanuddin University
04.2001 -
No Degree - Faculty of Nursing
Binawan Institute of Health Science
04.2001 -
Bachelor of Applied Science in Information Technology - Information Technology
Gunadarma University
04.2001 -
Similar Profiles
Ramayanty TjandraRamayanty Tjandra
Finance Manager at PT Java Festival ProductionFinance Manager at PT Java Festival Production
Nur Maya SariNur Maya Sari
Process Technician at PT HM Sampoerna, Tbk - SPP ProductionProcess Technician at PT HM Sampoerna, Tbk - SPP Production
Ava ShahAva Shah
Writer - Faceless Short Film at Pink Elephant Production (Pre Production)Writer - Faceless Short Film at Pink Elephant Production (Pre Production)