Dedicated worker with experience in a variety of fields. Such as quality customer satisfaction in retail, and the food industry, Advanced knowledge and organization on computer operations for front desk, personal and office assistant positions. Transitioning to my main focus and passion, social work and mental health services. Looking to expand my knowledge and experience in this field and hopefully turn this into a career I feel most passionate for!
Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting. Provided patients with assistance in completing daily tasks, reducing daily burden on family members. Traveled to clients' homes to complete healthcare services and promote continuity of daily living. Commitment to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Monitored progress and documented patient health status changes to keep care team updated. Maintained clean, safe, and well-organized patient environment. Assisted disabled clients to support independence and well-being. Assisted clients with daily living needs to maintain self-esteem and general wellness.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness. Collected, sorted, and disposed of garbage and recycling from production work areas. Worked with team members from multiple departments to maintain strict cleanliness standards. Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Effectively ran business software and handled customer accounts for roof repairs and replacements Wrote insurance claims and managed meetings with adjusters as well as creating bids and estimates Managed and trained sales reps with generating leads and closing on jobs.
Maintained cleanliness within the facility, cleaned all common areas and rooms by sweeping, vacuuming, mopping, scrubbing, and polishing Followed specific instructions mixing different chemicals as needed in certain areas of the building Interacted with the residents and created a friendly environment, assisting with various needs.
Seasonal Position. Managed front desk operations during the summer and into winter Handled high foot traffic and gained knowledge on newer software Thrived in high-stress environments. Answered customer telephone calls promptly and appropriately handled needs. Collected room deposits, fees, and payments. Took reservations over phone, in person, and via computer for guests and provided confirmation information. Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Managed the front desk operations of checking guests in and out of rooms, ensuring that all inquiries were addressed in a timely and efficient manner Created a hospitable and friendly environment Managed cash and card transactions and trained new employees on front desk operations and procedures.
Greeted customers and helped with product questions, selections, and purchases. Helped customers complete purchases, locate items, and join reward programs. Managed efficient cash register operations. Developed strong rapport with customers and created a positive impression of business. Stocked merchandise, clearly labeling items, and arranging according to size or color.
Took incoming calls for members of Medicare. Assisted with questions on their healthcare plan, dealt with claims, booked doctor appointments, maintained health and well-being while keeping a great relationship with each member.
Trained on cooking, preparing food, orders, bussing tables, cashier and drive-thru. Maintained customer satisfaction with timely orders and great service. Ensured food safety by keeping track of all food temps and accurately labeling items
First Aid and CPR certification