Active Directory
Faizal Mohamad
Cyber Resilience | IT Infrastructure Analyst | Risk & BCM
Depok
Summary
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
6
6
Certificates
2
2
Languages
Work History
General Manager, Cyber Resilience and DR
Allianz Life Indonesia
Jakarta
03.2020 - Current
- Assess and analyze Cyber Resilience maturity level based on 10 CSC-CRR domain (Asset management, Controls management, Configuration & Change management, Vulnerability management, Incident management, Service Continuity management, Risk management, External dependency management, Training & Awareness, also Situational awareness).
- Use Cyber Resilience maturity assessment to identify weakness in cyber assets (People, Information, Technology, and Facilities), and develop improvement strategy in coordination with related stakeholders.
- Provide technical advisory and coordination to IT projects related to IT Infrastructure and IT Security, including but not limited to: Security configuration hardening, Cloud and Digital transformation, and also Identity and Access Management (IAM).
- Vulnerability & Patch management operations by leading cross-department team from Data Center, Network, Middleware, Technical Support and IT Security in coordination with IT service delivery and application support team.
- Coordinate with IT Service Delivery team in order to continuously improve effectiveness of resilience and DR frameworks and components.
Senior Manager, IT Risk & BCM
Allianz Life Indonesia
Jakarta
04.2019 - 02.2020
- Ensure compliance to Allianz Group Risk Management Framework related to IT Risk and BCM.
IT risk identification, assessment, mitigation and control. - Develop and establish IT Risk Management Framework based on COBIT5 and ISO27001, contributed to successful company ISO 27001 certification.
- Lead BCM & Crisis team to manage resilience risk, business continuity and crisis management aligned with business units and IT departments to produce BIA/RIA, disaster recovery procedure, business continuity plan, and crisis protocol.
Senior Manager, IT Network & Telecommunication
Allianz Life Indonesia
Jakarta
01.2018 - 03.2019
- Established as Allianz Indonesia OE (organization entity) technical representative for day-to-day operations on Allianz Global Network (AGN) in coordination with Allianz Technology as group service provider.
- Performed technical analysis and recommendations for Demand Management process required for business requirements, including but not limited to:
- Office / data center establishment, expansion, relocation and decommission
- Remote access services (VPN)
- B2B interconnection with vendors and business partners - Established network & telecommunication operation framework, covering:
- Roles and responsibilities
- Configuration baseline
- Capacity planning and management
- Operation procedures
- Backup and recovery strategy
- Information security controls
Manager, IT Network & Telecommunication
Allianz Life Indonesia
Jakarta
01.2013 - 01.2018
- Maintain smooth and robust network & telecommunication operation in compliance to Service Level Agreement.
- Apply capacity management activities to ensure adequate high availability network and telecommunication services across head office, 6 branch offices, and over 30 point of sales offices consist of more than 2000 staffs.
- Perform analysis on issues, incidents and problems to provide recommendations on network service improvements.
- Cross-department coordination with IT Service Delivery, IT Data Center, IT Security, and Technical Support departments on IT infrastructure and business related projects.
- Cross-OE (organizational entity) coordination on Allianz Global Network as part of Allianz Group digital transformation projects.
- Perform regular Disaster Recovery (DR) drills in coordination with IT Service Delivery team for continuous and sustainable improvements.
Assistant Manager, IT Security & Risk
Bank Tabungan Pensiunan Nasional
Jakarta
07.2012 - 01.2013
- Performed bank-wide security operation covering 300 branch offices consist of 15.000+ staffs, including but not limited to:
- Identity and access management
- Network security operations (firewall, endpoint protection, IDP, VPN)
- Log and event monitoring - Performed monthly and annual vulnerability and threat assessment, along with on-demand assessment required within IT project lifecycle.
- Performed regular reporting on regulatory compliance standards (Internal Information Security policy, Regulations of Bank Indonesia (PBI), PCI-DSS).
Network Administrator
Allianz Utama Indonesia
Jakarta
07.2007 - 06.2012
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Assisted IT staff on troubleshooting issues and closing calls.
- Verified continuity of computer and telephone system services for users.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Implemented network security measures to minimize data loss.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
Network Support Engineer
NTT Indonesia
Jakarta
02.2006 - 05.2007
- Monitored network hardware operations to evaluate proper configuration.
- Remotely analyzed and diagnosed complex network faults for end-users, recommending and implementing corrective measures.
- Supported users in setup and configuration of wireless bridge networks.
- Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
Education
Bachelor of Engineering - Information Technology
University of Gunadarma
Depok, Jawa Barat - Indonesia 07.1997 - 06.2004
Skills
IT Infrastructure
Accomplishments
- Awarded "IT Perseverance Award" by Allianz Indonesia Chief Information Officer (CIO) after successful Allianz Global Network integration project as main part of Allianz Digital Transformation.
- Highly acknowledged by Allianz Technology group and Allianz Group Asia-Pacific as Allianz Indonesia OE (organizational entity) representative on supporting Allianz Digital Transformation projects and day to day operations.
- Establish new IT Risk Management Framework that contributes to successful ISO 27001 achievement by Allianz Indonesia.
Software
Windows Server
Managed File Transfer
Cisco Routers & Switches
Firewall, IDS/IPS, SIEM, WAF
Certification
COBIT 5 Foundation
Timeline
General Manager, Cyber Resilience and DR
Allianz Life Indonesia
03.2020 - Current
COBIT 5 Foundation
06-2019
Senior Manager, IT Risk & BCM
Allianz Life Indonesia
04.2019 - 02.2020
Senior Manager, IT Network & Telecommunication
Allianz Life Indonesia
01.2018 - 03.2019
ITIL v3 Foundation
06-2013
Manager, IT Network & Telecommunication
Allianz Life Indonesia
01.2013 - 01.2018
Risk Management for Banking, level 1 and 2
10-2012
Assistant Manager, IT Security & Risk
Bank Tabungan Pensiunan Nasional
07.2012 - 01.2013
MCTS - System Center Operations Manager
11-2011
MCTS - Windows Server 2008
11-2011
Network Administrator
Allianz Utama Indonesia
07.2007 - 06.2012
Network Support Engineer
NTT Indonesia
02.2006 - 05.2007
Cisco Certified Network Associate
01-2006
Bachelor of Engineering - Information Technology
University of Gunadarma
07.1997 - 06.2004
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