Fajar Arief Budiman
Bogor,Jawa Barat
Summary
Dynamic food and beverage attendant in providing excellent customer service and maintaining clean and organized work areas. Committed to delivering high quality service to ensure customer's satisfaction.
Overview
12
12
years of professional experience
Work history
Waiter
Room Service at Grand Hyatt
Jakarta
11.2020 - 09.2025
- Setting up trays or carts with food, condiments, and drinks as per guest instructions.
- Delivering the guest's order.
- Interacting directly with guests, answering questions about the menu or hotel services, and taking additional orders if required.
- Maintaining cleanliness and order in service areas and guest rooms post-delivery, such as clearing tables or beds of dishes and cutlery.
- Restocking service stations, managing inventory, and assisting with other duties related to the smooth operation of the hotel's room service department.
Bartender
Burgundy at Grand Hyatt
Jakarta
06.2016 - 04.2020
- Mixing and serving drinks: Preparing a variety of alcohol and non-alcohol beverages.
- Engaging with customers: Providing recommendations and ensuring a pleasant experience.
- Handling payments: Processing cash and card transactions accurately.
- Maintaining cleanliness: Keeping the bar area organized and clean.
- Managing inventory: Restocking supplies and ensuring compliance with alcohol service regulations.
Daily Worker
Grand Cafe and Banquet at Grand Hyatt
Jakarta
10.2013 - 02.2016
- Setting up and breaking down banquet areas to ensure a smooth event flow.
- Greeting guests and taking their orders to provide a personalized service.
- Serving food and beverages to guests, ensuring they have a pleasant dining experience.
- Maintaining cleanliness and sanitary practices to uphold the restaurant's standards.
- Responding to guest concerns and ensuring their needs are met.
- Maintaining a professional appearance and demeanor to enhance the guest experience.
Education
SDN 09 Duri Kosambi
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SMPN 264
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SMK 1 Cengkareng
Bachelor of Business Administration - Accounting
STIE BI
Skills
- Hardworker
- Fast learner
- Customer service
- Time management
- Able to work under pressure
- Able to work alone or in a team
- Mixology and Beverage Knowledge
Affiliations
- Playing Football and Fitness
Organization
Dewan Perwakilan Area, Serikat Pekerja Mandiri GHJ
Timeline
Waiter
Room Service at Grand Hyatt
11.2020 - 09.2025
Bartender
Burgundy at Grand Hyatt
06.2016 - 04.2020
Daily Worker
Grand Cafe and Banquet at Grand Hyatt
10.2013 - 02.2016
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SMPN 264
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SMK 1 Cengkareng
SDN 09 Duri Kosambi
Bachelor of Business Administration - Accounting
STIE BI
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