Fans Namara Nazar
Key Account Manager
South Tangerang
Summary
Results-driven business develop and account manager with 10+ years of experience in the oil and gas, mining and EPC sectors. Skilled in leveraging client relationship management and sales forecasting to identify growth opportunities, resulting in a 25% increase in client retention. Adept at coordinating cross-functional teams to deliver tailored solutions for enterprise-level clients."
Overview
17
17
years of professional experience
2
2
Languages
Work History
Key Account Manager
PT Coates Hire Indonesia/ PT Diamond Hire Indonesia as Mitsubishi Corp.
11.2024 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
Business Development Manager
PT Coates Hire Indonesia
12.2019 - 10.2024
- Creating trusted relationships, identifying and winning new business with new contacts and existing. Providing an understanding of customers’ needs and align those with the company value that offered;
- Provide product knowledge and information to customers in relation to our diverse range of products;
- Assist in operations matter such as qua frontline in communication with client in term of fleet preparation including providing all required documents, logistic, service delivery during hire period and also solve any raised troubleshoot in fleet;
- Accurately record daily activity and sales results in our internal CRM System;
- Assist in invoicing processes such as; collecting and compiling the required supporting document and follow up the schedule payment against the submitted invoice;
- Creating/ Developing a pipeline of ongoing Sales and successful increase 5% target revenue or sales.
Sales & Marketing
PT. CESCO Offshore & Engineering
04.2018 - 12.2019
- Deploy company services and develop long-term relationships with clients, through managing and interpreting their requirements;
- Persuade clients that a service best satisfies their needs in terms of quality, price and delivery;
- Negotiate tender and contract terms and conditions to meet both client and company needs;
- Work on after-sales support services and provide technical back up as required and collaborate with operation team in order to inline the commercial term and condition with an execution process in job site;
- Success in deploying innovative services that are usually applied in Pre-Commissioning Phase in Maintenance Activities for Petrochemical, Refinery and Oil & Gas Plant;
- Succeed to build up some technical proposals for client with the strict schedule and budget, and various requirements of rules, term and conditions in many EPC, owner (private) and government companies;
- Succeed to penetrate a new venture business i.e supply and install Glass Reinforced Epoxy (GRE) Pipe with partnership with NOV FGS.
Consultant
PT Mandala Hamonangan Sude
02.2017 - 03.2018
- Manage service activities to ensure the department’s efficient and profitable operation by satisfying customers and enhancing customer relations;
- Manage the technical services department in five (5) persons group;
- Secured the capital funding with US$ 1.5 M project revenue that will be generated through error value reduction and well management of technical, manpower, expenses and schedule;
- Give the satisfied client an advice on issues that may impact the achievement of their outcomes (including issues of progress, sustainability and post project requirements) then the schedule, costs and safety of turn around maintenance can keep as per planned.
Sales Representative
PT Rieckermann Indonesia
08.2015 - 07.2016
- Ensure comprehensive market coverage with regards to our portfolio in process technologies in the Oil & Gas sector and Petrochemical/ Gas industry includes setting up customer network and key accounts and ensuring/ maintaining the growth of business with existing customers;
- Liaise with the principle in response to technical and commercial clarifications;
- Involve marketing activities by attending trade shows, conferences and other marketing activities;
- Manage all opportunities and continuously report in writing to the Head Office and the principals into CRM system.
- Succeed or exceed in deploying the offered technology in the short term period (contract) to the new venture market i.e Power Plant, Gas Processing & Transportation, and Oleochemical industries as the users in downstream sector.
Technical Sales Engineer
CETCO Oilfield Services Indonesia
02.2013 - 07.2015
- Providing pre-sales technical assistance and product training, and after-sales support services;
- Lead a bidding activity, such as; preparing technical and commercial proposals which propose the offered technology, quality, price and delivery which suitable with our client requirements or in term of response to the inquiries;
- Make a respond into the required technical clarification;
- Liaise with subcontractor/ Fabricator to comply client’s requirement;
- Achieves the sales KPI in 2013 which are successful in deploying services/ business line the company up to 75% our market in Indonesia that derived from National and multinational oil company, EPCCI, etc;
- Participated in the project of PWT and Solid Removal packages required for FLNG Abadi Masela where in concerns to high requirement to HAZOP consideration, 2013;
- Participated to the project of PWT packages required for Bangka Development wherein deals with limited flow and restricted turn down allowed, 2014;
- Participated to the project of development PWT plant with addition the CFU technology as secondary stage treatment for PWRI plant in one of Pertamina field at South Sumatera, 2013-2014. The project dealt with a huge flow and the tight parameters required;
- Approaching Total Solution Wastewater Treatment for OPF SAKA Ujung Pangkah with coalescence and polishing method in order to compliance TOG, COD, TDS, Phenol and Ammonia parameters; 2015.
Operations Engineer
CETCO Oilfield Services Company
08.2011 - 01.2013
- Ensure the operation manner to run smoothly, safely and committed to the procedure through a well preparation (design engineering, mobilization and job preparation/ pre-commissioning), execution and completion phase including generate the report;
- Remove the solids problem with Wellhead Desanding system on Sumpal well – Sumatera Onshore Conocophillips Indonesia in 2011. The technology made clients confident to open the well up to 98% of production rate without worrying about facility damage by solid;
- Treats Produced Water using Absorption technology on OPF Hess Ujung Pangkah in 2012. The fluid production which is dealing with high H2S, and TOG make the client maintain their production without well shutdown and environmental compliance remains achievable;
- Mercury treatment on produced water with Absorption technology on Resak Platform of Petronas PMO in 2013. The rental fleet of PWT packages required due to increasing production while mercury comes up in parallel;
- Well Cleanout job with Wellhead Desanding system and the combined Coiled Tubing Unit (CTU) at SKO Petronas in 2013. The project is a series of well bore cleanup campaign program to maintain the production level.
Field Well Test Engineer Assistance
PT DPS Indonesia
09.2010 - 08.2011
- Assistance in manage surface well testing job in field, including equipment preparation, testing activities, take and collation samples, and input raw data into the system to generate result;
- Appointed as a company representative at field for job ticket charge of equipment and manpower.
- Recognized as services vendor for surface well testing for development well of Petrochina Int. Comp. at Jabung block (Jambi) by compiling the analyzed data for production correlation and forecast; also performing the job with no incident and without accident on 2010-2011.
Junior Engineer of Workover (WO) Rig
PT Asia Pacific Oil Services
01.2010 - 2010
- Ensure the rig is operated within the design parameters accordingly and in conformance with client Rig Management System by making planned maintenance, certification, record-keeping, spare part availability and campaign HSE issue to achieve the work safety;
- Recognition from satisfied client due to delivery workover rig tender and equipment mobilization as scheduled. As well, ensuring critical spare part and manpower once rig operates to avoid down time while daily maintaining our crew awareness about safety, BBS and STOP card in execution period.
Internship
Petrochina Salawati International
01.2009 - 2009
- Build up the SOP of matrix acid treatment so it can be used as a benchmark for the same method in future company to achieve time and cost efficiency.
Education
Master of Chemical Engineering - Gas Management
University of Indonesia
Jakarta, Indonesia01-2016
Bachelor's degree - Petroleum Engineering
University of Trisakti
Jakarta, Indonesia01-2009
Senior High School - undefined
SMUN 6
Jakarta, Indonesia01-2003
Skills
Account management
Client consultations
Cross-functional collaboration
Operations
Problem-solving
Project management
Proficient in Microsoft Office
Services optimization
Affiliations
- 2006 – 2007: Head of Anti Drugs Abuse Student Division in KEPRESIDENAN MM-USAKTI, Jakarta
- 2007 – now: Members of IATMI (Association of Indonesian Petroleum Engineers)
- 2014 – now: Members of IAFMI (Association of Indonesian Oil and Gas Production Facilities Engineers)
Timeline
Key Account Manager
PT Coates Hire Indonesia/ PT Diamond Hire Indonesia as Mitsubishi Corp.
11.2024 - Current
Business Development Manager
PT Coates Hire Indonesia
12.2019 - 10.2024
Sales & Marketing
PT. CESCO Offshore & Engineering
04.2018 - 12.2019
Consultant
PT Mandala Hamonangan Sude
02.2017 - 03.2018
Sales Representative
PT Rieckermann Indonesia
08.2015 - 07.2016
Technical Sales Engineer
CETCO Oilfield Services Indonesia
02.2013 - 07.2015
Operations Engineer
CETCO Oilfield Services Company
08.2011 - 01.2013
Field Well Test Engineer Assistance
PT DPS Indonesia
09.2010 - 08.2011
Junior Engineer of Workover (WO) Rig
PT Asia Pacific Oil Services
01.2010 - 2010
Internship
Petrochina Salawati International
01.2009 - 2009
Bachelor's degree - Petroleum Engineering
University of Trisakti
Senior High School - undefined
SMUN 6
Master of Chemical Engineering - Gas Management
University of Indonesia
Informal Education
- DDT (Defensive Drive Training) Lev.2, 2024
- Creating Value with Account Management And Be a Value Driven Sales by Markplus Institute, 2021
- Financial Planning & Analysis (For Finance & Non-Finance) by Tranvorma, 2021
- English Course at EF at Jakarta 2015 – 2016.
Papers
- (2009). The Design of Matrix Acidizing on Carbonate Rock Based on Successful Evaluation on X Well Y Field Petrochina Salawati International. B.Eng. Thesis. Universitas Trisakti, Jakarta
- (2016). Variable Analysis of Production Sharing Contract (PSC) for Determine an Upstream Gas Price of Stranded Gas Reserve Type in East Kalimantan for Fertilizer Industry. M.Eng. Thesis. Universitas Indonesia, Depok.
- (2019). Price Risk for Coal Liquefaction in Moderate Scale Development. Journal of Earth Energy Engineering. Universitas Islam Riau (UIR) Press
Honor
2007 : Delegate The Study Visit on Drug Preventive Work for Youth in Thailand for Indonesian Youth Network Organization as the Program of Board of Drugs Nation.
Jogging
Jogging and long-distance running. Regularly running 5K every weekend to maintain fitness and mental focus.