Fathan Kariman
Sales & Application Engineer
Tangerang Selatan
Summary
Proven Sales & Application Engineer with a track record of exceeding sales targets by over 20% at PT FIS, leveraging expertise in Pulsafeeder Instrument technology and exceptional problem-solving abilities. Skilled in automating processes and providing hands-on customer training, enhancing satisfaction and operational efficiency.
Developed key skills in fast-paced engineering and sales environment, now seeking to transition into new field. Expertise in customer relationship management and technical solution presentation. Focused on leveraging these skills to contribute effectively in new and challenging role.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Sales & Application Engineer
PT FIS Sejahtera Bersama
Indoensia, Jakarta
06.2023 - Current
- Collaborated, created, implemented and documented efficient business processes, systematized and automated processes and developed tools to enable scaling.
- Provided technical support to customers, addressing their needs and ensuring product performance met expectations.
- Boosted sales revenue by identifying and pursuing potential customers for company products.
- Exceeded quarterly sales targets consistently by executing strategic sales plans tailored to individual territories.
- Offered product development input based on understanding of customer needs and collaborated with suppliers to determine and execute product concepts.
- Educated clients on proper use of products through hands-on training sessions, enhancing overall customer satisfaction levels.
- Optimized sales processes by leveraging data-driven insights to inform future strategies improving overall performance.
- Provided remote and onsite advisory during after-sales commissioning activities
Maintenance Technician
PT Hydro Solusi Air Dunia
Indoensia, JK
09.2019 - 04.2023
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Inspected and maintained equipment to keep items in top working condition.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Field Engineer
PT Putra Sejati Indomakmur Oil & Gas
Indoensia
11.2018 - 10.2019
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Provided review of design modifications and requests for clarification.
- Managed team in troubleshooting efforts that alleviated errors.
- Troubleshot system malfunctions using state-of-the-art diagnostic tools, quickly resolving issues to minimize disruptions in service.
- Prepared documentation that would be used in requests for proposal.
- Assisted in the design of new systems, contributing to the overall success of engineering projects.
Education
Bachelor of Mechanical Engineering - Manufacturing Engineering
Universitas Mercubuana
Jakarta 06.2022 - 04.2024
Diploma Petroleum Engineering - Petroleum Engineering
Akamigas Balongan
Indramayu 06.2015 - 09.2018
Skills
Pipeline management
Certification
H2S Certificate
Timeline
Sales & Application Engineer
PT FIS Sejahtera Bersama
06.2023 - Current
Bachelor of Mechanical Engineering - Manufacturing Engineering
Universitas Mercubuana
06.2022 - 04.2024
Maintenance Technician
PT Hydro Solusi Air Dunia
09.2019 - 04.2023
Field Engineer
PT Putra Sejati Indomakmur Oil & Gas
11.2018 - 10.2019
Diploma Petroleum Engineering - Petroleum Engineering
Akamigas Balongan
06.2015 - 09.2018
H2S Certificate
Pulsafeeder Product form USA
Knowladge for Application Engineer from Pulsafeeder USA
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