Fathia Noverika

• Growing the business by establishing relationship with potential client and transform into business deal
• Acquiring new potential clients
• Maintaining relationship with existing clients as well
• Customer Relationship Management
• Understanding clients’ company profile and hiring needs including the opening position and requirements
• Managing a team of Associate Consultants in achieving individual KPI and delivering the suitable talents that match clients' hiring needs
• Managing ongoing recruitment process of clients' company and guiding the team in handling any potential blockers
• Ensuring Associate Consultant personal growth through assistance and training while work with Team Leader to scale up the team business growth

Product/ Service Handle: IT Placement Services (Project Based/IT Outsourcing), IT Headhunt, Application Development.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Reporting on successes and areas needing improvements
• Identifying and mapping business strengths and customer needs
• Writing business proposals
• Negotiating with stakeholders
• Build long-term relationships with new and existing customers
• Develop and Managing Team

Product/ Service Handled: IT Placement Services (Project Based/IT Outsourcing), Application Development, IT Training.

• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Kept meticulous client notes and updated account information in company databases.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.

Product/ Service Handled: IT Placement Services (Project Based/IT Outsourcing), Bootcamp Custom, Application Development, IT Training.

• Negotiated, prepared and signed contracts with clients.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Represented company and promoted products at conferences and industry events.

Product/ Service Handled: SMS Broadcast Gateway, SMS Banking Gateway, Software Development, Payment Gateway

• Reached out to potential customers via telephone, email and in-person inquiries.
• Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Negotiated, prepared and signed contracts with clients.
• Worked with existing customers to increase purchases of products and services.
• Represented company and promoted products at conferences and industry events.

• Created and achieved product quality objectives and met product specifications.
• Analyzed and tested different builds to identify, trace and help resolve bugs.
• Fixed identified issues to improve workflows.
• Adhered to standardized software quality assurance best practices, policies and processes.
• Reported progress, test metrics and results to project stakeholders.
• Created and gained project approval on project test plans.