Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Febby Ronaldo

Febby Ronaldo

Senior Relationship Manager
Tangerang,BT

Summary

Driven by a passion for business development and fostering teamwork, I excelled at KEB Hana Bank as a Senior Relationship Manager, where I spearheaded initiatives to deepen business customer relationships and significantly enhance cross-selling of products, leveraging skills in customer engagement and continuous improvement for maximal client satisfaction and loyalty.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Relationship Manager

KEB Hana Bank
08.2021 - Current
  • Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
  • Developed new banking relationships with business prospects.
  • Collaborated with internal teams to deliver comprehensive wealth management services, maximizing client satisfaction and loyalty.

Relationship Manager

Bank Ganesha
07.2016 - 08.2021

Relationship Manager

BTPN
01.2016 - 06.2016

Account Officer

Bank Sinarmas
03.2010 - 12.2015

Education

Bachelor Degree - Computerized Accounting

Bina Nusantara University
Jakarta, Indonesia
2010

Santa Maria
Cirebon, Indonesia
2006

Skills

Business Development

Teamwork and Collaboration

Customer Engagement

Continuous Improvement

Active Listening

Willing to Learn

Certification

Uji Kompetensi Manajemen Risiko level 2

Timeline

Senior Relationship Manager

KEB Hana Bank
08.2021 - Current

Relationship Manager

Bank Ganesha
07.2016 - 08.2021

Relationship Manager

BTPN
01.2016 - 06.2016

Account Officer

Bank Sinarmas
03.2010 - 12.2015

Bachelor Degree - Computerized Accounting

Bina Nusantara University

Santa Maria
Febby RonaldoSenior Relationship Manager